Enlarging your at-home workforce can have a major effect on IT infrastructure, security, and company workflows. Progent has two decades of experience assisting SMBs to plan, configure, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Carlsbad company to pick the right technologies and adhere to best practices in creating and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide services ranging from on demand expertise for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Carlsbad, California organizations to with any aspect of building a high-functioning work-from-home environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and streamlined management.

Infrastructure for a Remote Workforce
Setting up the network infrastructure needed for a remote work environment can be especially complicated if you have to manage a mix of worker-owned equipment like PCs and laptops, routers, and Wi-Fi APs from various vendors and with a variety of operating systems and firmware releases. Progent's experience providing online support for both outdated as well as modern IT products in virtual office venues enables you to make cost-effective use of your available infrastructure and offers ready access to expertise for implement essential upgrades. Support services offered by Progent to assist you to create a productive telecommuting ecosystem include:

  • Virtual Private Network connectivity makes it possible to establish a secure tunnel for authenticated at-home employees to use IT resources situated at your company datacenter or in a public cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your at-home workers to utilize Cisco's popular AnyConnect client software for safe VPN tunneling for a wide range of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to view and interact with a data center computer's desktop. This technology gives IT managers substantial control over the digital ecosystem of telecommuters and ensures remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home networks to the Internet and typically support VPN connections, local wireless networks, and firewalls. Progent offers expert online consulting for deploying home routers from a range of vendors. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting families and visitors, are frequently used by telecommuters to connect to their router for work. This can cause performance as well as security problems. Progent can help businesses to resolve these problems by providing expertise that include Cisco Aironet integration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti WiFi AP integration help.
  • Internet access solutions impact the performance and reliability of connections between telecommuters and the corporate network. Line-of-business processes might require redundant Internet connections in case the normal connection breaks. Progent offers expertise for selecting service providers, picking sensible bandwidth and data volume bundles, and integrating high-availability Internet access. See Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Carlsbad, California organization, phone 1-800-993-9400 or visit Contact Progent.