Enlarging your at-home workforce can have a significant impact on network infrastructure, security/compliance, and company culture. Progent has two decades of experience helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Omaha company to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide support services ranging from on demand guidance for getting you over occasional IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can assist Omaha, Nebraska companies to succeed with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Setting up the network infrastructure required to support an at-home workforce can be especially complex if you must accommodate a combination of worker-owned hardware such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from various vendors and with a variety of OS software and firmware releases. Progent's background delivering online support for both outdated and modern IT products in remote office venues allows you to make efficient use of your available infrastructure and provides you with ready access to top-tire consultants for making essential upgrades. Support services offered by Progent to help you to implement a high-functioning telecommuting infrastructure include:

  • Virtual Private Network connectivity makes it possible to establish a safe tunnel for authorized at-home employees to use IT resources situated at your company datacenter or in the cloud. Progent's consultants can help your company to configure and manage VPN connections between your teleworkers and your various IT resources by providing online VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your at-home workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide range of devices including Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to view and use a remote PC's desktop. This gives IT managers more control over the digital ecosystem of telecommuters and offers remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home computer networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewalls. Progent offers expert online support for integrating home routers from a variety of vendors. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, typically shared by the whole family and guests, are commonly used by at-home employees to connect to their Internet router for work. This can cause throughput as well as security issues. Progent can help you to resolve these problems by delivering expertise that include Aironet integration consulting, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi WiFi AP integration help.
  • Internet connectivity methods impact the performance and availability of connections between telecommuters and the corporate network. Business-critical processes might require backup Internet connections in case the normal connection breaks. Progent can provide guidance for selecting service providers, picking sensible service packages, and configuring high-availability Internet connections. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Omaha, Nebraska business, call 1-800-993-9400 or go to Contact Progent.