Expanding your at-home workforce can have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your New Haven company to pick the appropriate tools and adhere to best practices in building and maintaining a secure virtual office solution for telecommuters that promotes teamwork and returns top value. Progent offers support services ranging from as-needed expertise for helping you over occasional IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can help New Haven, Connecticut organizations to with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and unified management.

Infrastructure for Telecommuters
Configuring the network infrastructure needed for a remote workforce can be particularly complex if you must accommodate a combination of personal hardware such as PCs and notebooks, routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering remote support for both legacy and current IT products in remote office solutions allows you to make efficient use of your available network infrastructure and provides you with fast access to top-tire consultants for making essential updates. Support services offered by Progent to help you to create a productive work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to establish a secure tunnel for authorized at-home employees to access IT resources located at your company datacenter or in the cloud. Progent's consultants can help your company to configure and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your remote workers to utilize Cisco's popular AnyConnect client software for secure VPN connections for a broad range of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and use a remote PC's desktop. This gives network managers more control over the computing ecosystem of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home computer networks to the Internet and support VPN tunnels, home wireless networks, and firewall services. Progent can provide top-tier remote consulting for deploying home routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by an entire household and guests, are commonly utilized by telecommuters to access their router for work. This can create throughput and security issues. Progent can help you to mitigate these issues by providing expertise like Aironet integration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi wireless access point setup help.
  • Internet access methods affect the speed and reliability of connections between at-home workers and the company network. Vital applications might require redundant Internet connections in case the primary connection breaks. Progent offers expertise for picking Internet service providers, picking sensible service bundles, and integrating fault-tolerant Internet connections. See Internet access integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your New Haven, Connecticut organization, phone 1-800-993-9400 or refer to Contact Progent.