Enlarging your remote workforce may have a major effect on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Denver company to pick the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and delivers top business value. Progent offers services ranging from as-needed guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can help Denver, Colorado organizations to succeed with any facet of building a high-functioning work-from-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk outsourcing, cybersecurity, data protection solutions, and unified management.

Infrastructure for an At-Home Workforce
Setting up the network infrastructure required for an at-home workforce can be particularly complex if you have to accommodate a mix of worker-owned hardware such as desktop computers and notebooks, routers, and wireless appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online support for both outdated as well as modern technologies in virtual office solutions allows you to make cost-effective use of your available network infrastructure and offers ready access to expertise for making necessary updates. Support services available from Progent to assist your company to implement a productive telecommuting infrastructure include:

  • VPN connectivity makes it possible to create a secure connection for authorized remote employees to access IT assets located at your company datacenter or in a public cloud. Progent can assist you to configure and maintain VPN connections between your at-home workforce and your key IT resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your at-home workers to utilize Cisco's AnyConnect client software to provide secure VPN tunneling for a wide selection of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to view and use a data center computer's desktop. This provides IT managers significant control over the digital environment of at-home employees and ensures them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent can provide expert remote consulting for integrating routers from all major manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting the whole family and guests, are commonly utilized by telecommuters to connect to their router for work. This can cause throughput and security problems. Progent can assist you to resolve these problems by providing expertise like Cisco Aironet integration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi AP integration help.
  • Internet access methods impact the performance and reliability of connections between at-home workers and the corporate network. Business-critical processes may demand redundant Internet access in case the primary connection fails. Progent can provide guidance for selecting service providers, selecting sensible service packages, and configuring redundant Internet access. Refer to Internet access integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Denver, Colorado business, call 1-800-993-9400 or go to Contact Progent.