Enlarging your remote workforce may have a significant impact on IT architecture, cybersecurity, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Hialeah company to select the appropriate tools and adhere to best practices in building and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide support services that go from as-needed guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Hialeah, Florida businesses to with any aspect of creating a high-performing remote work ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, endpoint security, backup/restore solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed for a remote work environment can be especially complicated if you have to manage a mix of worker-owned equipment such as desktop computers and laptops, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's experience delivering remote support for both legacy as well as current technologies in virtual office venues enables you to make cost-effective use of your available infrastructure and offers fast access to top-tire consultants for making necessary updates. Support services offered by Progent to assist your company to implement a productive telecommuting infrastructure include:

  • Virtual Private Network technology allows you to create a secure tunnel for authenticated remote employees to use IT resources located at your company datacenter or in a public cloud. Progent's consultants can help your company to configure and maintain VPN access between your teleworkers and your key network resources by providing online VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your remote workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a wide range of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and use a remote PC's desktop. This provides IT managers significant control over the digital ecosystem of at-home employees and ensures them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent can provide expert online support for configuring routers from a variety of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by families and guests, are commonly used by telecommuters to access their router for work. This can create throughput as well as cybersecurity issues. Progent can assist businesses to mitigate these problems by delivering expertise that include Cisco Aironet integration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet access methods affect the speed and reliability of connections between telecommuters and the company network. Mission-critical applications may demand backup Internet connections in the event the normal connection breaks. Progent can provide expertise for picking service providers, picking sensible bandwidth and data volume offerings, and integrating redundant Internet access. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Hialeah, Florida organization, phone 1-800-993-9400 or refer to Contact Progent.