Enlarging your at-home workforce can have a major impact on IT architecture, security, and corporate culture. Progent has 20 years of experience assisting SMBs to plan, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Hialeah company to select the right technologies and adhere to leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide services that go from as-needed expertise for helping you over challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Hialeah, Florida businesses to with any aspect of building a high-functioning remote work ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk services, data security, backup/restore solutions, and centralized management.

Video Conferencing for Telecommuters
A wide selection of voice/video conferencing products from major vendors enable virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite users and telecommuters. Many organizations utilize a mix of products to accommodate their different partners and clients. Progent can assist you to manage your existing conferencing environment and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications platform that enables presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business clients to support your at-home employees. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for voice/video sessions. To learn more about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference and training. For details about Progent's support services for Cisco Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities such as voice/video calling, persistent chat, plus file sharing. To learn more about Progent's support expertise for Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and assist you to optimize your WAN architecture to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your Hialeah, Florida business, call 1-800-993-9400 or go to Contact Progent.

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