Enlarging your telecommuter workforce can have a major effect on network architecture, security/compliance, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Curitiba company to pick the right technologies and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent offers services ranging from as-needed expertise for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Curitiba, Paraná companies to succeed with any aspect of creating a high-functioning remote work environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and streamlined management.

IP Voice Solutions for At-Home Workers
Extending the corporate phone environment to accommodate teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-based VoIP platforms are popular with SMBs to support telecommuters. Many enterprises rely on Cisco's current or legacy products for IP voice management. Progent can assist organizations of all sizes to design or tune a remote IP voice environment that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist businesses optimize their existing Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media software used throughout the network. CUCM supports other combined media services like messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can help your company to maintain your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these solutions and deliver online deployment and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Curitiba, Paraná company, call 1-800-993-9400 or go to Contact Progent.