Expanding your remote workforce can have a major impact on IT infrastructure, security, and company processes. Progent has two decades of background helping SMBs to design, configure, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Riverside organization to select the right technologies and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and returns top value. Progent can provide services ranging from as-needed expertise for getting you past occasional technical roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Riverside, California companies to succeed with any aspect of building a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, cybersecurity, data protection solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from major technology companies enable online discussions, video conferencing, chat, and content sharing for both onsite users and at-home workers. Many companies utilize a mix of products to meet the needs of their various partners and clients. Progent's communications experts can assist you to maintain your current voice/video conferencing ecosystem and optimize the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to deploy and maintain Skype for Business clients to support your remote workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for video calls. For details about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. To learn more about Progent's support services for Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and help your business to optimize your WAN architecture to run them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Riverside, California business, phone 1-800-993-9400 or refer to Contact Progent.

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