Expanding your at-home workforce may have a significant effect on network architecture, security/compliance, and company workflows. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Cincinnati company to pick the appropriate technologies and adhere to best practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide support services that go from as-needed expertise for getting you past challenging IT bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Cincinnati, Ohio companies to succeed with any facet of creating a high-performing remote work environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Video Conferencing for Teleworkers
A wide range of voice/video conferencing platforms from leading technology companies enable virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many companies use multiple conferencing products to accommodate their different partners and clients. Progent's communications experts can assist your organization to manage your existing voice/video conferencing environment and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help your company to deploy and manage Skype for Business clients to accommodate your at-home employees. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for video calls. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. For details about Progent's consulting expertise for Webex as well as for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with features that include voice/video calling, persistent chat, plus data sharing. For details about Progent's support services for Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and assist your business to optimize your WAN architecture to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Cincinnati, Ohio company, phone 1-800-993-9400 or go to Contact Progent.

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