Expanding your telecommuter workforce can have a major effect on IT infrastructure, security, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Calgary company to pick the right tools and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services that go from on demand guidance for helping you past challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Calgary, Alberta businesses to succeed with any aspect of building a high-performing remote work ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and streamlined management.

Video Conferencing for At-Home Workers
A wide selection of video conferencing products from major vendors support online meetings, video conferencing, chat sessions, and content sharing for both local users and telecommuters. Many companies utilize a mix of conferencing products to accommodate their different partners and customers. Progent can help you to manage your existing conferencing ecosystem and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help you to configure and manage Skype for Business client software to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 simultaneous users for voice/video sessions. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. To learn more about Progent's support expertise for Cisco Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features such as IP voice and video calling, threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and assist your business to optimize your network infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Calgary, Alberta organization, phone 1-800-993-9400 or refer to Contact Progent.

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