Enlarging your telecommuter workforce may have a major effect on IT infrastructure, cybersecurity, and company processes. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, tune, and debug IT environments that support a remote workforce. Progent can assist your Brasília company to pick the right tools and follow leading practices in building and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services that go from as-needed guidance for helping you past occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent can assist Brasília, Federal District organizations to with any facet of building a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, cybersecurity, data protection solutions, and unified management.

Network Infrastructure for a Remote Workforce
Configuring the network infrastructure needed to support a remote workforce can be particularly complicated if you must manage a combination of worker-owned equipment such as desktop computers and notebooks, routers, and Wi-Fi APs from different manufacturers and with a variety of OS software and firmware releases. Progent's background providing online help for both legacy as well as current technologies in virtual office solutions allows you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for implement necessary upgrades. Support services available from Progent to assist your company to implement a high-functioning work-at-home infrastructure include:

  • VPN connectivity makes it possible to establish a safe connection for authenticated at-home workers to use IT resources situated at your company data center or in the cloud. Progent can assist your company to configure and maintain VPN connections between your at-home workforce and your key IT resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to set up Cisco's popular AnyConnect client software to provide safe VPN connections for a wide selection of devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a data center computer's desktop. This technology gives IT managers significant control over the computing environment of at-home employees and offers remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewalls. Progent can provide top-tier remote support for setting up routers from all major vendors. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting the whole family and visitors, are commonly used by telecommuters to access their router for work. This can create throughput and cybersecurity issues. Progent can help businesses to mitigate these issues by delivering expertise like Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless access point integration help.
  • Internet connectivity methods impact the performance and reliability of connections between at-home workers and the company data center. Business-critical processes might require backup Internet access in the event the normal connection breaks. Progent can provide guidance for selecting ISPs, selecting sensible service offerings, and configuring high-availability Internet connections. See Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Brasília, Federal District business, phone 1-800-993-9400 or go to Contact Progent.