Enlarging your at-home workforce can have a significant effect on IT architecture, security, and corporate workflows. Progent has two decades of background assisting SMBs to plan, configure, administer, tune, and debug IT environments that support a remote workforce. Progent can help your Boise company to select the right technologies and follow leading practices in creating and maintaining a safe virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide services ranging from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Boise, Idaho organizations to with any facet of creating a high-functioning work-at-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

Infrastructure for Telecommuters
Integrating the physical and software infrastructure required to support a remote workforce can be particularly complicated if you have to accommodate a mix of worker-owned hardware like PCs and notebooks, routers, and wireless APs from different vendors and with a variety of OS software and firmware releases. Progent's background delivering online help for both legacy and modern technologies in remote office solutions enables you to make efficient use of your existing infrastructure and offers fast access to top-tire consultants for implement essential updates. Services offered by Progent to assist you to create a productive work-at-home infrastructure include:

  • Virtual Private Network technology makes it possible to establish a safe tunnel for authenticated remote employees to access IT resources situated at your corporate datacenter or in the cloud. Progent's consultants can help your company to configure and maintain VPN connections between your teleworkers and your various IT resources by providing remote VPN configuration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to set up Cisco's AnyConnect software for secure VPN connections for a broad range of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable a teleworker to see and use a data center PC's desktop. This technology provides network managers significant control over the computing ecosystem of at-home employees and offers remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewalls. Progent offers top-tier remote support for integrating home routers from a range of manufacturers. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting families and guests, are frequently used by telecommuters to access their router for work. This can cause performance as well as security problems. Progent can assist you to resolve these problems by providing services that include Cisco Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless access point setup help.
  • Internet connectivity methods affect the speed and reliability of connections between at-home workers and the company network. Vital applications might require redundant Internet connections in case the normal connection fails. Progent can provide guidance for selecting Internet service providers, picking sensible service packages, and setting up fault-tolerant Internet connections. See Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Boise, Idaho organization, phone 1-800-993-9400 or visit Contact Progent.