Expanding your remote workforce can have a major impact on network architecture, security/compliance, and corporate culture. Progent has 20 years of background assisting SMBs to plan, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Belo Horizonte organization to select the right tools and adhere to leading practices in creating and maintaining a secure virtual solution for teleworkers that promotes collaboration and returns maximum value. Progent offers support services that go from on demand guidance for getting you past occasional IT bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can assist Belo Horizonte, Minas Gerais businesses to with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and centralized management.

Infrastructure for Telecommuters
Integrating the network infrastructure required to support an at-home workforce can be particularly complex if you have to accommodate a combination of personal hardware such as desktop computers and laptops, routers, and wireless APs from various manufacturers and with a mix of OS software and firmware releases. Progent's background delivering remote support for both outdated and modern IT products in virtual office solutions enables you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for making necessary upgrades. Support services offered by Progent to help you to implement a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology allows you to establish a secure tunnel for authorized remote employees to access IT resources located at your company data center or in the cloud. Progent can help your company to configure and manage VPN access between your at-home workforce and your various network resources by providing online VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your telecommuters to set up Cisco's AnyConnect software to provide safe VPN connections for a wide range of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow a telecommuter to see and use a remote computer's desktop. This provides network managers more control over the computing environment of telecommuters and offers them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and typically support VPN connections, local wireless connectivity, and firewall services. Progent can provide expert remote support for setting up home routers from all major vendors. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting families and visitors, are commonly utilized by at-home employees to connect to their router for work. This can cause performance as well as security problems. Progent can help you to mitigate these problems by delivering expertise that include Aironet integration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti wireless access point setup help.
  • Internet connectivity solutions affect the speed and availability of connections between at-home workers and the corporate data center. Mission-critical processes might require redundant Internet access in the event the normal connection breaks. Progent offers expertise for selecting ISPs, picking sensible bandwidth and data volume packages, and configuring redundant Internet connections. See Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Belo Horizonte, Minas Gerais business, phone 1-800-993-9400 or refer to Contact Progent.