Enlarging your at-home workforce can have a major effect on network infrastructure, cybersecurity, and company workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Richmond organization to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual solution for teleworkers that facilitates collaboration and delivers top value. Progent offers services that go from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Richmond, Virginia companies to with any aspect of creating a high-performing remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Data Protection Solutions for Teleworkers
Data Protection covers saving and recovering critical information in order to prevent data loss and reduce recovery time and effort in case of storage system failures due to equipment issues, software glitches, user error, cyber attack, or other causes. Reliable data protection strategies can be particularly challenging to design and manage in hybrid environments that combine private data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for remote workers must address multiple types of personally owned endpoint devices. Progent can provide quick remote help from consultants knowledgeable about a broad array of products for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and smartphones. Leading backup/restore solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up data distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features fine-grained recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans commonly envision circumstances that call for a temporary switch to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity consultants can assist your company to produce, document and test a DR/BC plan that includes the process of switching to an at-home workforce.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Richmond, Virginia business, call 1-800-993-9400 or refer to Contact Progent.