Expanding your remote workforce can have a major effect on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Madison company to select the right technologies and follow best practices in creating and maintaining a safe virtual solution for teleworkers that promotes collaboration and returns top business value. Progent can provide support services that go from as-needed guidance for helping you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can assist Madison, Wisconsin companies to with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

Data Protection Solutions for Remote Workers
Data Protection covers saving and restoring vital information so as to prevent data loss and reduce restoration time and effort in case of storage problems due to equipment breakdowns, programming hiccups, human error, malware, or other causes. Reliable data protection solutions can be especially difficult to architect and maintain in hybrid networks that incorporate in-house data centers, public clouds, and at-home workers.

  • Backup/Restore strategies for teleworkers must address multiple types of user-owned endpoint devices. Progent offers quick online help from consultants familiar with a broad array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, iPads and smartphones. Leading backup/restore solutions supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and features fine-grained restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans often anticipate circumstances that require a temporary changeover to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can help your business to produce, document and test a DR/BC strategy that includes the process of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Madison, Wisconsin organization, phone 1-800-993-9400 or refer to Contact Progent.