In addition to providing rapid access to top-tier IT consultants and subject matter experts to assist Recife, Pernambuco businesses to resolve discrete IT problems or longer-term projects, Progent offers temporary staff augmentation to deal with more broadly defined services like desktop support, network management, and Call Center services. Temporary staffing makes it possible for organizations to deal with expected or surprise surges in demand for IT personnel, which may result from situations such as company mergers, site relocation, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Short-term IT staff augmentation can also cover gaps caused by the absence of in-house staff members due to vacations, health issues, termination, or other reasons.

Benefits of Progent's Short-Term IT Staffing Program
Progent's short-term supplemental staffing services offer organizations the flexibility to react to surges in requirements for network personnel without being saddled with the costs and hassle associated with identifying and hiring professional technical help and without the burden of adding to your full-time staff size.

Important aspects of Progent's short-term supplemental staffing services include:

  • Fast availability of reliable IT professionals
  • Simple engagement, termination, and resumption of services
  • Seamless augmentation of your full-time IT staff
  • Full documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
  • Strong relationship with a top-level, full-service resource for network support
Progent's Co-managed Help Desk Call Center Program
Progent's shared Help Desk service is a specialized on-going staff augmentation alternative that allows IT groups to divide the responsibilities of Help Desk support seamlessly between their internal IT staff and Progent's nationwide team of IT support experts. Working as a seamless extension of your full-time Call Center, Progent's shared Call Center service is a collaborative service solution powered by the leading group PSA tool for streamlining, service requests, ticketing, assigning responsibility, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering remote and on-premises IT expertise for businesses of all sizes throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Learn more details about Progent's certifications.

Progent's Practice Areas for Recife, Pernambuco Companies
Progent's nationwide team of certified engineers offers Recife, Pernambuco companies a wide array of online technical guidance and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staffing Services for Recife, Pernambuco Businesses
To find out more about Progent's temporary staffing services for Recife, Pernambuco businesses, call 800-993-9400 or visit Contact Progent.