Mobile Consulting

Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once among the most popular products for maintaining location-independent access to messaging, calendars, web applications, and other vital business data. Progent can provide Recife, Pernambuco companies support from BlackBerry-certified professionals who can assist organizations to manage existing BlackBerry environments or migrate efficiently to a more popular mobile solution.

As the sophistication of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of all sizes, successful integration and maintenance of RIM BlackBerry technology has become more challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations often turn to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's proven remote support model, provides small businesses an affordable solution for integrating BlackBerry products productively into their IT network.

Progent's consultants can help your business with SQL Server 2019 integration and development consulting, SQL Server 2016 management support, and Exchange Server 2019 setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you track and support BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom wireless applications, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and thoroughly.

Recife Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Recife metro area.

Consulting and Technical Help for BlackBerry BES Server
Research in Motion's advanced platform for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Exchange Server, Lotus, or Groupwise clients to transmit and receive emails that stay encrypted in wireless transit to provide optimum security. BlackBerry Enterprise Server also simplifies a broad selection of key administrative tasks that span from BlackBerry setup and upgrades to mobile security and fault tolerance.

Progent's BlackBerry-certified engineers can assist you to use BlackBerry Enterprise Server to do routine jobs like:

• Deploy and manage applications
• Schedule device, application, and policy updates
• Upgrade BlackBerry smartphone firmware remotely
• Control user and group configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-premier engineers can also help you to utilize BES Server to perform key tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:

• Configure and support BES Server's fault-tolerant infrastructure using virtual servers
• Install BlackBerry devices wirelessly
• Set custom administration roles
• Monitor and report on the overall health of your BlackBerry system

Progent's Remote BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Recife, Pernambuco who require quick and economical help from an authorized BlackBerry support expert, Progent provides effective remote assistance from a seasoned network support staff who have delivered IT solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel expense and enables specialists to fix problems quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and can provide expert help in fields such as resolving synchronization problems, deploying BlackBerry BES Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified engineer offers support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and support storage groups, configure permissions, install the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements analysis, solution design, roll-out planning and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a mobile wireless environment that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration model and hardware products meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software editions, processors and storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can help your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to perform network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry solution.

Contact Progent to Get Help from a BlackBerry-Certified Specialist
To ask Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.