Mobile Consulting Services

Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once among the most successful products for maintaining location-independent connectivity to messaging, calendars, web-based programs, and other vital business information. Progent offers Reading, United Kingdom companies the expertise of BlackBerry-certified consultants who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for organizations of any size, successful integration and support of RIM BlackBerry solutions has become more challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small businesses often resort to external consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's efficient remote support model, gives small businesses an economical alternative for incorporating BlackBerry products seamlessly into their information network.

Progent's engineers can assist you with SQL Server 2019 development support, SQL Server 2016 migration and management consulting, and Microsoft Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize wireless applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and thoroughly.

Reading Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Reading Metro Area.

Integration Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines administration and support of BlackBerry wireless handsets, offering a centralized platform for controlling critical tasks such as device deployment, updates, and deactivation and offering a solid foundation for data protection and fault tolerance. BlackBerry BES Server delivers seamless integration between Exchange Server, Novell GroupWise, or Lotus messaging servers and BlackBerry smartphones and supports over-the-air synchronization.

BlackBerry Enterprise Server features a wealth of security options beginning with advanced data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also allows great versatility in selecting levels of security to match the special requirements of your mobile network. Progent's BlackBerry certified consultants can help your company to choose advanced security features and enable them wirelessly. Examples of these over-the-air selectable security features are:

• Disable a BlackBerry smartphone
• Erase data from a missing BlackBerry device
• Lock out Bluetooth
• Activate internal defenses against malicious attacks

BlackBerry BES Server also offers versatility in selecting how to prevent mobile users from installing or executing unsafe or prohibited code. Progent can assist you to choose protective processes such as:

• Specify exactly which programs are permitted on the device
• Prevent third-party applications from using non-volatile memory on the BlackBerry smartphone
• Determine what resources external applications can access on the device
• Limit the kinds of access external applications running on the device can establish
• Block all external software from being installed or executed on the BlackBerry smartphone

Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For businesses in Reading, United Kingdom who need fast and affordable help from a qualified RIM BlackBerry support expert, Progent delivers effective remote help from a seasoned network support team who have delivered network solutions to organizations in every state in the country. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and enables specialists to resolve technical issues rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer professional support in fields such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant system infrastructure for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned experts can also help you to troubleshoot a broad range of problems associated with synchronization, handset detection, email consistency, web browsing, wireless connectivity, IM, workstation application installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote support for small company IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support costs at a minimum and, by solving problems quickly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and help your company to select and install sensible security configurations.

Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange Server.

Call or Email Progent for Support from a BlackBerry-Qualified Expert
If you wish to ask Progent about technical support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.