Progent's Ransomware Negotiation Consulting in Miami
Ransomware Defense and Recovery ExpertsProgent is experienced in negotiating ransomware settlements with hackers. Negotiating an acceptable settlement is a complicated activity that calls for a mix of field experience, technical knowledge and business savvy. It also requires close co-operation with the ransomware victim's IT team and the cyber insurance carrier, if any. Because the top priority of the ransomware victim is operational continuity, it is critical to establish recovery teams that work efficiently, concurrently, and in close communication. Progent offers the breadth of IT skills and the depth of experts to supplement your network support team and restore your network environment rapidly and affordably.

Support provided by Progent's ransomware negotiation team include:

  • Establishing the kind of ransomware used in the assault
  • Identifying and communicating with the hacker persona
  • Assessing the recovery risk
  • Verifying the hacker's decryption tool
  • Budgeting a settlement amount with the victim and the insurance provider
  • Negotiating a settlement amount and timeline with the TA
  • Confirming compliance with anti-money laundering (AML) sanctions
  • Overseeing the crypto-currency transfer to the TA
  • Receiving, reviewing, and using the TA's decryption mechanism
  • If needed, contacting the TA for technical assistance with the decryption tool
Concurrent with the ransom negotiations, Progent's ransomware staff can assist with:
  • Quarantining affected endpoints to prevent further spread of the attack
  • Making replicas of every compromised server and endpoint and data store in order to perform forensics without interfering with cleanup
  • Installing anti-virus agents to all virus-free endpoints
  • Restoring files from offline backups or uncompromised machines
  • Building a clean environment
  • Mapping and connecting datastores to reflect exactly their pre-encryption state
After the decryption tool has been mastered, Progent can help you to restore computers and software services to their original condition. Progent can also assist you to conduct a full forensic review and create a report to share with the cyber insurance carrier. This document identifies cybersecurity gaps that need to be fixed and suggests steps that should be performed to combat future ransomware attacks.

Paying Exfiltration Ransoms
In addition to extorting money for a decryption tool, modern strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor commonly try to exfiltrate information. Hackers can then demand an extra payment in exchange for not divulging this information or selling it. Sadly, there is no way to guarantee that exfiltrated data have been completely deleted by the TA. In fact, in numerous cases the hacker has limited control about where the information ends up. Settling an exfiltration ransom does not free you from the need for getting the guidance of legal counsel, performing an audit on which files were stolen, and carrying out the necessary alerts to affected entities. Generally, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered online and on-premises IT services throughout the U.S. for over two decades and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in core technologies such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications including CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This breadth of expertise allows Progent to identify and consolidate the undamaged parts of your network following a ransomware intrusion and rebuild them rapidly into a functioning network. Progent has worked with top cyber insurance providers including Chubb to help organizations clean up after ransomware assaults.

Contact Progent about Ransomware Settlement Negotiation Services in Miami
To contact with Progent about crypto-ransomware settlement negotiation guidance in Miami, phone Progent at 800-462-8800 or go to Contact Progent.


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