Ransomware Solutions Consulting Services

Progent's Ransomware Negotiation Services in Wilmington
Progent has experience negotiating ransomware settlements with attackers. Negotiating an acceptable settlement is a complex activity that calls for a combination of real-word experience, technical knowledge and business acumen. It also requires working closely with the victim's IT team and the insurance carrier, if any. Because the number one goal of the ransomware target is operational continuity, it is critical to establish response groups that operate effectively, concurrently, and in close communication. Progent has the breadth of IT knowledge and the deep bench of personnel to supplement your IT support team and recover your network rapidly and affordably.

Services offered by Progent's ransomware settlement experts include:

• Determining the type of ransomware involved in the attack
• Identifying and communicating with the hacker
• Evaluating the recovery risk
• Testing the TA's decryption capabilities
• Determining a settlement with the ransomware victim and the cyber insurance carrier
• Negotiating a settlement and schedule with the hacker
• Verifying compliance with anti-money laundering (AML) regulations
• Managing the crypto-currency transfer to the TA
• Acquiring, reviewing, and using the threat actor's decryption utility
• If needed, contacting the hacker for technical assistance with the decryption utility

• Quarantining infected endpoints and data stores to prevent further spread of the attack
• Making replicas of each infected device and data store in order to perform forensics in parallel with cleanup
• Adding A/V protection to all clean endpoints
• Salvaging files from offline restores or unscathed machines
• Creating a clean environment
• Mapping and connecting datastores to reflect exactly their pre-encryption condition

Settling Exfiltration Ransoms
Beyond demanding payment for a decryption utility, modern strains of ransomware such as Ryuk, Maze, Netwalker, and Egregor often try to steal (or "exfiltrate") information. TAs can then demand a separate ransom in exchange for not publishing this data on the dark web. Unfortunately, there is no method to guarantee that exfiltrated files have been completely deleted by the threat actor. In fact, in numerous instances the TA has limited control about where the information ends up. Settling an exfiltration ransom does not free you from the need for seeking the guidance of privacy attorneys, performing an investigation into which files were compromised, and carrying out the required alerts to affected entities. In general, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided online and on-premises IT services throughout the U.S. for more than 20 years and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have earned advanced certifications in core technologies such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security consultants have earned industry-recognized certifications including CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning software. This scope of skills gives Progent the ability to identify and consolidate the surviving pieces of your IT environment after a ransomware attack and rebuild them quickly into a functioning network. Progent has collaborated with top cyber insurance carriers like Chubb to help organizations clean up after ransomware assaults.

Contact Progent about Ransomware Settlement Services in Wilmington
To contact with Progent about crypto-ransomware settlement negotiation services in Wilmington, phone Progent at 800-462-8800 or go to Contact Progent.