Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Consultant
Ransomware needs time to steal its way through a target network. For this reason, ransomware assaults are commonly launched on weekends and at night, when support staff are likely to take longer to become aware of a penetration and are less able to mount a quick and forceful defense. The more lateral movement ransomware is able to make within a target's system, the longer it will require to restore core operations and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist you to complete the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware experts can help organizations in the Roseville area to locate and isolate infected servers and endpoints and protect undamaged assets from being penetrated.
If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Roseville
Modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any available backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery nearly impossible and basically knocks the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a settlement fee for the decryptors required to unlock encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers require an additional ransom in exchange for not posting this data on the dark web. Even if you can rollback your system to an acceptable date in time, exfiltration can pose a big issue depending on the sensitivity of the downloaded information.
The restoration process subsequent to ransomware breach has several distinct phases, the majority of which can be performed concurrently if the recovery workgroup has a sufficient number of members with the necessary skill sets.
- Quarantine: This urgent initial step requires arresting the lateral progress of ransomware across your network. The more time a ransomware attack is permitted to go unrestricted, the longer and more expensive the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities consist of isolating affected endpoint devices from the rest of network to block the spread, documenting the IT system, and protecting entry points.
- Operational continuity: This involves restoring the IT system to a minimal useful level of capability with the shortest possible delay. This process is typically the highest priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This activity also demands the broadest range of IT skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and mission-critical apps, network architecture, and protected endpoint access. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to coordinate the complex restoration process. Progent understands the importance of working rapidly, continuously, and in unison with a customer's managers and IT staff to prioritize tasks and to put critical services back online as fast as feasible.
- Data recovery: The work necessary to restore data damaged by a ransomware assault depends on the condition of the systems, how many files are encrypted, and which recovery methods are needed. Ransomware assaults can take down key databases which, if not properly closed, might need to be rebuilt from scratch. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on AD, and many manufacturing and other business-critical applications depend on SQL Server. Often some detective work may be needed to locate clean data. For instance, undamaged OST files may exist on employees' desktop computers and laptops that were not connected at the time of the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users.
- Implementing modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the same AV technology used by many of the world's largest enterprises such as Netflix, Visa, and NASDAQ. By delivering in-line malware blocking, identification, containment, restoration and analysis in one integrated platform, Progent's ASM reduces total cost of ownership, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the victim and the cyber insurance carrier, if there is one. Services include determining the type of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; budgeting a settlement amount with the victim and the insurance provider; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering regulations; overseeing the crypto-currency transfer to the hacker; receiving, learning, and using the decryptor tool; debugging decryption problems; creating a pristine environment; remapping and reconnecting datastores to match precisely their pre-encryption condition; and recovering machines and services.
- Forensic analysis: This process involves uncovering the ransomware assault's progress across the targeted network from start to finish. This audit trail of the way a ransomware assault progressed through the network assists your IT staff to evaluate the damage and brings to light weaknesses in security policies or processes that need to be corrected to avoid future break-ins. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to detect variations. Forensic analysis is usually assigned a top priority by the insurance carrier. Since forensics can take time, it is vital that other key recovery processes like operational continuity are executed in parallel. Progent has an extensive team of IT and data security professionals with the skills needed to perform activities for containment, operational continuity, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has provided remote and on-premises IT services across the United States for over two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have been awarded high-level certifications in core technologies such as Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also offers guidance in financial and Enterprise Resource Planning applications. This breadth of skills gives Progent the ability to identify and integrate the undamaged pieces of your IT environment following a ransomware intrusion and reconstruct them rapidly into a functioning network. Progent has collaborated with leading insurance providers like Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware System Recovery Consulting in Roseville
For ransomware system restoration consulting services in the Roseville area, phone Progent at 800-462-8800 or see Contact Progent.