Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Consultant
Ransomware requires time to work its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support personnel are likely to be slower to recognize a penetration and are least able to mount a rapid and forceful response. The more lateral movement ransomware can achieve within a victim's network, the longer it takes to restore basic IT services and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to take the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's online ransomware engineers can assist businesses in the Midtown Manhattan metro area to locate and isolate infected servers and endpoints and guard undamaged resources from being compromised.
If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Midtown Manhattan
Current strains of crypto-ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online data and infiltrate any available system restores and backups. Data synchronized to the cloud can also be corrupted. For a poorly defended network, this can make system recovery almost impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom fee for the decryption tools required to recover encrypted files. Ransomware assaults also try to steal (or "exfiltrate") information and hackers demand an extra settlement for not posting this information on the dark web. Even if you are able to restore your system to an acceptable point in time, exfiltration can be a major issue depending on the sensitivity of the downloaded data.
The restoration process subsequent to ransomware attack has several distinct phases, most of which can proceed concurrently if the recovery workgroup has a sufficient number of members with the necessary experience.
- Containment: This urgent first step involves blocking the sideways progress of the attack across your network. The longer a ransomware attack is allowed to go unchecked, the more complex and more costly the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery engineers. Containment processes include cutting off infected endpoints from the rest of network to restrict the contagion, documenting the environment, and securing entry points.
- Operational continuity: This involves restoring the network to a minimal useful degree of capability with the least delay. This effort is usually the top priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also demands the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, productivity and mission-critical applications, network architecture, and protected endpoint access management. Progent's recovery experts use advanced collaboration platforms to coordinate the multi-faceted restoration effort. Progent understands the importance of working rapidly, tirelessly, and in unison with a client's managers and IT group to prioritize tasks and to get essential services on line again as fast as feasible.
- Data restoration: The work required to restore data impacted by a ransomware assault depends on the state of the network, the number of files that are encrypted, and which restore techniques are needed. Ransomware assaults can take down key databases which, if not properly closed, might need to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on Active Directory, and many manufacturing and other business-critical platforms depend on Microsoft SQL Server. Some detective work may be needed to locate clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' PCs and notebooks that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users.
- Implementing advanced AV/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the identical anti-virus tools used by some of the world's largest enterprises including Netflix, Citi, and Salesforce. By providing in-line malware filtering, identification, containment, recovery and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This calls for working closely with the victim and the cyber insurance carrier, if there is one. Services include establishing the type of ransomware involved in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement with the victim and the insurance carrier; negotiating a settlement amount and schedule with the TA; checking adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the TA; acquiring, learning, and using the decryption tool; debugging decryption problems; building a clean environment; mapping and reconnecting drives to match exactly their pre-attack state; and restoring computers and software services.
- Forensics: This process is aimed at learning the ransomware attack's progress across the network from start to finish. This history of how a ransomware assault travelled through the network helps you to evaluate the damage and uncovers shortcomings in security policies or work habits that need to be rectified to avoid future breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and core Windows systems to detect variations. Forensics is usually assigned a high priority by the insurance provider. Since forensics can be time consuming, it is essential that other important recovery processes such as operational continuity are executed in parallel. Progent has a large team of IT and data security experts with the skills required to carry out activities for containment, operational continuity, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has delivered remote and onsite network services across the U.S. for over two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have earned advanced certifications in core technology platforms such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications including CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning application software. This broad array of expertise gives Progent the ability to identify and consolidate the surviving pieces of your information system after a ransomware assault and rebuild them quickly into a functioning system. Progent has worked with leading cyber insurance providers like Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware Cleanup Expertise in Midtown Manhattan
For ransomware system recovery services in the Midtown Manhattan area, phone Progent at 800-462-8800 or go to Contact Progent.