Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware needs time to work its way across a network. For this reason, ransomware attacks are typically launched on weekends and at night, when IT personnel may take longer to recognize a breach and are least able to organize a rapid and coordinated response. The more lateral movement ransomware is able to make within a target's network, the more time it takes to restore basic operations and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can help organizations in the Omaha area to locate and isolate breached devices and guard clean assets from being compromised.
If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Omaha
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and attack any available system restores and backups. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated restoration almost impossible and basically knocks the IT system back to square one. Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement fee for the decryptors required to unlock encrypted data. Ransomware attacks also attempt to exfiltrate files and hackers require an additional settlement in exchange for not publishing this data on the dark web. Even if you are able to restore your system to a tolerable point in time, exfiltration can pose a big problem according to the sensitivity of the stolen data.
The recovery work subsequent to ransomware incursion has several crucial stages, the majority of which can be performed concurrently if the response team has a sufficient number of members with the required skill sets.
- Containment: This urgent initial response requires arresting the sideways spread of ransomware across your network. The longer a ransomware assault is allowed to go unchecked, the longer and more expensive the restoration effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Quarantine activities include isolating affected endpoints from the network to minimize the spread, documenting the environment, and securing entry points.
- Operational continuity: This covers restoring the IT system to a minimal useful degree of capability with the least delay. This process is usually at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, office and line-of-business apps, network architecture, and safe remote access management. Progent's ransomware recovery experts use state-of-the-art workgroup tools to coordinate the multi-faceted recovery effort. Progent understands the urgency of working rapidly, tirelessly, and in concert with a customer's management and network support staff to prioritize tasks and to get critical resources back online as quickly as possible.
- Data recovery: The effort necessary to restore data impacted by a ransomware assault depends on the state of the network, how many files are affected, and what recovery techniques are needed. Ransomware assaults can destroy critical databases which, if not properly closed, might have to be rebuilt from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on Active Directory, and many ERP and other mission-critical platforms are powered by Microsoft SQL Server. Often some detective work could be required to locate clean data. For instance, non-encrypted OST files may have survived on employees' PCs and laptops that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users.
- Setting up advanced antivirus/ransomware defense: Progent's ProSight ASM incorporates SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the benefits of the identical AV tools deployed by some of the world's largest corporations including Netflix, Citi, and NASDAQ. By providing real-time malware filtering, detection, mitigation, recovery and forensics in one integrated platform, ProSight Active Security Monitoring reduces TCO, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance provider, if any. Activities consist of determining the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; testing decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; establishing a settlement amount and schedule with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency transfer to the TA; acquiring, learning, and operating the decryptor tool; troubleshooting failed files; creating a clean environment; mapping and connecting datastores to reflect exactly their pre-encryption state; and restoring machines and services.
- Forensics: This activity involves uncovering the ransomware attack's progress across the network from beginning to end. This audit trail of the way a ransomware attack travelled within the network assists your IT staff to evaluate the impact and uncovers shortcomings in security policies or work habits that should be rectified to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensics is usually assigned a top priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is critical that other key activities like business continuity are executed in parallel. Progent maintains an extensive team of information technology and cybersecurity experts with the skills required to carry out the work of containment, operational continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has provided online and on-premises network services throughout the U.S. for over 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned high-level certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This scope of skills gives Progent the ability to salvage and integrate the undamaged pieces of your IT environment following a ransomware assault and rebuild them rapidly into a viable system. Progent has worked with top cyber insurance providers like Chubb to assist organizations recover from ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting in Omaha
For ransomware recovery consulting in the Omaha area, phone Progent at 800-462-8800 or visit Contact Progent.