Ontario Ransomware Defense and Repair Consulting

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware needs time to steal its way through a target network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when IT personnel are likely to be slower to recognize a penetration and are least able to mount a quick and forceful response. The more lateral movement ransomware can make within a victim's network, the more time it will require to restore basic operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to carry out the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can help businesses in the Ontario metro area to identify and isolate infected servers and endpoints and guard undamaged assets from being penetrated.

If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Ontario
Modern variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any accessible system restores. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration nearly impossible and effectively sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a settlement payment in exchange for the decryption tools needed to unlock scrambled files. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an additional ransom for not posting this information on the dark web. Even if you are able to restore your network to a tolerable date in time, exfiltration can pose a major problem depending on the nature of the downloaded information.

The recovery process after a ransomware breach involves a number of crucial stages, the majority of which can proceed concurrently if the response workgroup has a sufficient number of people with the necessary experience.

• Quarantine: This urgent initial step involves blocking the lateral spread of the attack within your IT system. The more time a ransomware attack is allowed to run unchecked, the more complex and more expensive the restoration effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery engineers. Quarantine activities include cutting off affected endpoint devices from the network to minimize the contagion, documenting the IT system, and protecting entry points.
• System continuity: This covers restoring the network to a minimal useful level of functionality with the least delay. This process is typically the top priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also demands the broadest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and mission-critical applications, network architecture, and safe remote access. Progent's ransomware recovery team uses advanced collaboration tools to coordinate the multi-faceted restoration effort. Progent understands the urgency of working rapidly, tirelessly, and in unison with a customer's managers and network support staff to prioritize tasks and to put critical services back online as fast as possible.
• Data recovery: The effort required to restore files damaged by a ransomware assault varies according to the condition of the systems, the number of files that are affected, and which restore techniques are required. Ransomware attacks can destroy key databases which, if not carefully shut down, may have to be reconstructed from scratch. This can include DNS and AD databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other mission-critical platforms are powered by SQL Server. Some detective work could be required to locate undamaged data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' desktop computers and notebooks that were not connected during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users.
• Implementing modern antivirus/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to offer small and mid-sized companies the advantages of the identical anti-virus technology used by many of the world's largest corporations including Netflix, Visa, and Salesforce. By providing in-line malware filtering, identification, containment, restoration and analysis in a single integrated platform, Progent's ProSight ASM cuts total cost of ownership, streamlines management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for close co-operation with the victim and the cyber insurance carrier, if there is one. Services consist of establishing the type of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the victim and the cyber insurance provider; negotiating a settlement and schedule with the hacker; confirming adherence to anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; acquiring, learning, and using the decryptor utility; troubleshooting failed files; building a pristine environment; remapping and connecting datastores to reflect precisely their pre-attack condition; and reprovisioning computers and software services.
• Forensics: This process is aimed at discovering the ransomware attack's progress throughout the targeted network from start to finish. This history of how a ransomware assault progressed through the network assists your IT staff to assess the damage and uncovers vulnerabilities in rules or work habits that should be corrected to avoid future breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensics is usually assigned a high priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is essential that other important activities like business resumption are pursued concurrently. Progent maintains a large roster of information technology and data security professionals with the knowledge and experience needed to perform the work of containment, business resumption, and data recovery without disrupting forensic analysis.

Contact Progent for Ransomware System Restoration Consulting Services in Ontario
For ransomware system restoration services in the Ontario metro area, call Progent at 800-462-8800 or visit Contact Progent.