Cambridge Ransomware Protection and Cleanup Solutions

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware requires time to work its way across a target network. Because of this, ransomware assaults are typically launched on weekends and late at night, when IT personnel are likely to be slower to become aware of a break-in and are less able to mount a quick and coordinated response. The more lateral progress ransomware can manage within a target's network, the more time it will require to restore core operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to complete the urgent first phase in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware experts can assist organizations in the Cambridge area to identify and quarantine breached devices and guard clean resources from being compromised.

If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Cambridge
Modern variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and attack any available system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make system restoration almost impossible and effectively throws the IT system back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware attack, insist on a ransom payment in exchange for the decryption tools required to unlock encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers require an extra ransom in exchange for not posting this data or selling it. Even if you can restore your network to an acceptable date in time, exfiltration can pose a major problem according to the nature of the downloaded information.

The restoration work subsequent to ransomware penetration involves several distinct stages, the majority of which can proceed in parallel if the response team has enough members with the required experience.

• Quarantine: This urgent initial response requires arresting the sideways progress of ransomware across your network. The longer a ransomware attack is allowed to go unchecked, the more complex and more expensive the recovery effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Containment processes include isolating affected endpoints from the rest of network to restrict the spread, documenting the environment, and securing entry points.
• System continuity: This covers bringing back the network to a basic acceptable level of functionality with the least delay. This process is typically the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also demands the widest range of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, office and line-of-business apps, network architecture, and protected endpoint access. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to organize the complex restoration process. Progent appreciates the urgency of working rapidly, continuously, and in unison with a client's management and IT group to prioritize tasks and to get critical resources on line again as fast as feasible.
• Data restoration: The effort necessary to restore data damaged by a ransomware assault depends on the state of the network, how many files are affected, and which restore techniques are required. Ransomware assaults can take down key databases which, if not gracefully closed, may need to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other business-critical applications are powered by Microsoft SQL Server. Some detective work could be required to locate clean data. For instance, non-encrypted OST files may have survived on staff desktop computers and laptops that were not connected at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users.
• Implementing advanced AV/ransomware defense: Progent's ProSight ASM incorporates SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the identical anti-virus tools implemented by many of the world's largest enterprises including Walmart, Citi, and NASDAQ. By delivering in-line malware blocking, detection, mitigation, recovery and forensics in one integrated platform, Progent's ASM reduces TCO, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the victim and the insurance carrier, if there is one. Activities include determining the kind of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the insurance carrier; negotiating a settlement and schedule with the hacker; confirming compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the hacker; receiving, learning, and operating the decryptor tool; troubleshooting decryption problems; building a clean environment; mapping and reconnecting drives to match exactly their pre-encryption state; and recovering machines and services.
• Forensics: This activity is aimed at learning the ransomware attack's storyline across the network from beginning to end. This history of the way a ransomware attack progressed within the network helps you to evaluate the damage and highlights gaps in policies or work habits that need to be corrected to avoid future break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect changes. Forensic analysis is commonly assigned a top priority by the insurance carrier. Since forensic analysis can take time, it is critical that other important activities like business resumption are pursued concurrently. Progent has a large team of information technology and security experts with the skills required to carry out the work of containment, operational resumption, and data restoration without interfering with forensics.

Contact Progent for Ransomware Cleanup Services in Cambridge
For ransomware system restoration expertise in the Cambridge metro area, call Progent at 800-462-8800 or visit Contact Progent.