Albuquerque Ransomware Defense and Restoration Solutions

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware needs time to steal its way through a network. Because of this, ransomware attacks are typically launched on weekends and at night, when IT staff may be slower to recognize a penetration and are least able to mount a rapid and coordinated response. The more lateral movement ransomware is able to make inside a victim's network, the longer it takes to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can assist businesses in the Albuquerque metro area to locate and quarantine infected devices and protect undamaged resources from being penetrated.

If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Albuquerque
Current variants of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and invade any available backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration almost impossible and basically sets the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a settlement payment in exchange for the decryption tools needed to recover scrambled files. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an additional settlement for not publishing this data on the dark web. Even if you are able to rollback your system to an acceptable point in time, exfiltration can be a major issue according to the sensitivity of the downloaded data.

The restoration process after a ransomware breach involves several distinct stages, most of which can proceed concurrently if the response workgroup has a sufficient number of people with the necessary skill sets.

• Quarantine: This time-critical first step involves blocking the lateral spread of ransomware across your network. The more time a ransomware assault is permitted to run unrestricted, the longer and more expensive the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Containment processes include cutting off affected endpoint devices from the rest of network to block the spread, documenting the environment, and securing entry points.
• Operational continuity: This involves restoring the network to a minimal acceptable degree of capability with the least delay. This process is usually the top priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their business. This activity also requires the widest range of IT skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, productivity and line-of-business apps, network architecture, and safe endpoint access management. Progent's ransomware recovery team uses advanced workgroup tools to organize the complicated recovery process. Progent appreciates the importance of working quickly, continuously, and in unison with a customer's management and network support staff to prioritize tasks and to get essential resources back online as quickly as possible.
• Data recovery: The work required to restore data impacted by a ransomware attack varies according to the state of the systems, the number of files that are affected, and which restore methods are required. Ransomware attacks can destroy key databases which, if not carefully closed, might have to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on AD, and many ERP and other mission-critical platforms are powered by Microsoft SQL Server. Often some detective work may be needed to find undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and laptops that were not connected during the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators.
• Deploying modern antivirus/ransomware defense: ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the same anti-virus tools used by many of the world's biggest corporations such as Walmart, Visa, and Salesforce. By providing real-time malware filtering, detection, containment, recovery and analysis in one integrated platform, Progent's ASM reduces TCO, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This requires close co-operation with the ransomware victim and the insurance provider, if any. Activities consist of establishing the type of ransomware used in the attack; identifying and making contact with the hacker; testing decryption tool; deciding on a settlement amount with the victim and the insurance carrier; negotiating a settlement amount and timeline with the hacker; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the TA; acquiring, learning, and using the decryption tool; debugging decryption problems; building a pristine environment; remapping and connecting datastores to match precisely their pre-encryption state; and reprovisioning computers and software services.
• Forensics: This activity is aimed at learning the ransomware assault's storyline throughout the network from start to finish. This history of the way a ransomware assault travelled within the network helps you to evaluate the damage and uncovers weaknesses in rules or work habits that need to be corrected to avoid later breaches. Forensics involves the review of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensic analysis is usually given a top priority by the insurance carrier. Because forensic analysis can take time, it is critical that other important recovery processes like operational resumption are executed in parallel. Progent has a large roster of IT and security experts with the knowledge and experience needed to carry out the work of containment, operational continuity, and data recovery without interfering with forensic analysis.

Contact Progent for Ransomware Recovery Services in Albuquerque
For ransomware system restoration services in the Albuquerque area, phone Progent at 800-462-8800 or see Contact Progent.