Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when IT staff may be slower to recognize a break-in and are least able to mount a rapid and coordinated response. The more lateral progress ransomware is able to make within a target's system, the more time it will require to restore basic operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to take the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineers can assist organizations in the Barra da Tijuca metro area to locate and quarantine breached servers and endpoints and protect clean resources from being compromised.

If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Barra da Tijuca
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and attack any accessible system restores. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system restoration nearly impossible and basically knocks the IT system back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a settlement payment in exchange for the decryptors needed to recover encrypted files. Ransomware attacks also try to steal (or "exfiltrate") information and hackers demand an additional settlement in exchange for not posting this data on the dark web. Even if you can restore your network to a tolerable date in time, exfiltration can pose a big issue depending on the sensitivity of the downloaded information.

The restoration work after a ransomware incursion has a number of crucial stages, most of which can proceed concurrently if the recovery team has enough members with the necessary experience.

  • Containment: This time-critical first step involves arresting the sideways spread of the attack across your IT system. The longer a ransomware assault is allowed to run unchecked, the more complex and more costly the restoration process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Quarantine activities consist of isolating infected endpoint devices from the network to minimize the spread, documenting the IT system, and securing entry points.
  • System continuity: This covers bringing back the network to a basic useful level of capability with the least downtime. This process is usually the highest priority for the targets of the ransomware assault, who often perceive it to be an existential issue for their business. This project also demands the broadest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, office and mission-critical apps, network architecture, and protected remote access. Progent's recovery experts use advanced workgroup platforms to coordinate the complicated restoration process. Progent understands the urgency of working quickly, tirelessly, and in unison with a client's managers and IT staff to prioritize activity and to put essential resources back online as fast as feasible.
  • Data restoration: The effort required to recover data damaged by a ransomware assault varies according to the condition of the systems, the number of files that are encrypted, and which restore techniques are required. Ransomware assaults can take down pivotal databases which, if not gracefully closed, may need to be rebuilt from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be required to locate clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' PCs and laptops that were not connected during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including root users.
  • Implementing advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the benefits of the identical AV tools implemented by some of the world's biggest corporations including Walmart, Visa, and NASDAQ. By providing real-time malware filtering, identification, containment, restoration and forensics in one integrated platform, ProSight ASM reduces TCO, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if there is one. Services consist of determining the type of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption tool; deciding on a settlement with the victim and the cyber insurance provider; establishing a settlement and schedule with the TA; confirming compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the TA; acquiring, reviewing, and operating the decryptor tool; troubleshooting failed files; creating a pristine environment; mapping and reconnecting datastores to match exactly their pre-encryption condition; and recovering machines and software services.
  • Forensic analysis: This process is aimed at learning the ransomware assault's storyline throughout the network from beginning to end. This history of how a ransomware assault progressed through the network assists you to evaluate the damage and highlights gaps in rules or work habits that need to be rectified to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensics is usually given a top priority by the insurance carrier. Because forensic analysis can take time, it is vital that other key recovery processes such as operational continuity are pursued in parallel. Progent maintains a large team of information technology and security experts with the knowledge and experience needed to perform activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and onsite network services throughout the U.S. for more than 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes professionals who have been awarded advanced certifications in core technologies including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security consultants have earned prestigious certifications such as CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has guidance in financial and ERP application software. This scope of expertise gives Progent the ability to identify and consolidate the surviving pieces of your IT environment after a ransomware attack and reconstruct them rapidly into an operational network. Progent has collaborated with leading insurance carriers like Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Expertise in Barra da Tijuca
For ransomware system restoration expertise in the Barra da Tijuca metro area, call Progent at 800-462-8800 or go to Contact Progent.


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