Riverside Ransomware Prevention and Cleanup Consulting

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to work its way across a target network. Because of this, ransomware attacks are typically unleashed on weekends and late at night, when support staff are likely to be slower to recognize a breach and are less able to mount a quick and forceful defense. The more lateral movement ransomware is able to manage within a victim's system, the more time it will require to restore core IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to carry out the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can assist businesses in the Riverside metro area to locate and isolate breached devices and guard undamaged resources from being penetrated.

If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Riverside
Current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and infiltrate any available backups. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make automated restoration nearly impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom payment in exchange for the decryptors required to unlock encrypted files. Ransomware assaults also try to steal (or "exfiltrate") files and hackers require an additional ransom for not posting this information or selling it. Even if you are able to rollback your network to a tolerable point in time, exfiltration can be a major problem according to the sensitivity of the stolen information.

The restoration work subsequent to ransomware incursion has several distinct phases, the majority of which can be performed concurrently if the recovery team has enough members with the necessary skill sets.

• Containment: This time-critical first step involves blocking the sideways spread of ransomware across your IT system. The more time a ransomware attack is allowed to go unchecked, the longer and more costly the restoration process. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery engineers. Containment processes consist of cutting off infected endpoint devices from the network to minimize the contagion, documenting the environment, and securing entry points.
• Operational continuity: This covers bringing back the IT system to a minimal acceptable level of functionality with the shortest possible downtime. This effort is usually at the highest level of urgency for the victims of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, office and mission-critical applications, network architecture, and protected endpoint access. Progent's ransomware recovery team uses advanced collaboration platforms to coordinate the multi-faceted recovery process. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a customer's management and IT group to prioritize activity and to put vital services on line again as quickly as possible.
• Data recovery: The work required to restore data impacted by a ransomware attack varies according to the state of the systems, how many files are encrypted, and what recovery methods are needed. Ransomware assaults can destroy pivotal databases which, if not properly shut down, might have to be reconstructed from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other mission-critical platforms are powered by Microsoft SQL Server. Often some detective work could be required to find undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and notebooks that were off line during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators.
• Implementing modern antivirus/ransomware protection: ProSight ASM utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the advantages of the identical anti-virus tools deployed by some of the world's biggest enterprises such as Walmart, Visa, and Salesforce. By providing in-line malware blocking, classification, mitigation, restoration and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring cuts TCO, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires working closely with the victim and the insurance carrier, if there is one. Activities include determining the type of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement and timeline with the TA; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryptor tool; debugging decryption problems; creating a clean environment; mapping and connecting drives to match precisely their pre-attack state; and restoring machines and services.
• Forensic analysis: This activity involves uncovering the ransomware attack's progress throughout the network from beginning to end. This audit trail of how a ransomware assault progressed through the network helps your IT staff to evaluate the damage and highlights shortcomings in rules or work habits that should be corrected to prevent future breaches. Forensics involves the review of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensic analysis is commonly assigned a top priority by the cyber insurance provider. Since forensics can be time consuming, it is vital that other important activities such as operational continuity are pursued concurrently. Progent has a large roster of IT and security experts with the knowledge and experience required to perform the work of containment, business resumption, and data restoration without disrupting forensic analysis.

Contact Progent for Ransomware Recovery Expertise in Riverside
For ransomware recovery consulting in the Riverside area, call Progent at 800-462-8800 or see Contact Progent.