Richmond Ransomware Prevention and Cleanup Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Engineer
Ransomware needs time to work its way across a network. For this reason, ransomware attacks are typically launched on weekends and at night, when support staff are likely to take longer to become aware of a break-in and are least able to mount a rapid and coordinated response. The more lateral progress ransomware is able to achieve inside a target's system, the longer it takes to restore basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help you to complete the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help businesses in the Richmond metro area to locate and isolate infected devices and guard undamaged resources from being penetrated.

If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Richmond
Modern strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any accessible system restores and backups. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration nearly impossible and basically knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement fee for the decryptors required to recover scrambled data. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an additional ransom for not publishing this information or selling it. Even if you are able to restore your system to a tolerable point in time, exfiltration can be a big problem according to the sensitivity of the stolen information.

The restoration process subsequent to ransomware attack has several distinct stages, most of which can be performed in parallel if the response team has a sufficient number of people with the required experience.

• Quarantine: This time-critical initial response requires arresting the sideways progress of the attack within your network. The longer a ransomware assault is permitted to go unchecked, the more complex and more expensive the recovery process. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery engineers. Containment processes consist of cutting off affected endpoints from the network to restrict the spread, documenting the IT system, and protecting entry points.
• Operational continuity: This involves bringing back the network to a minimal acceptable degree of functionality with the least delay. This effort is usually the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also requires the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, productivity and line-of-business apps, network architecture, and safe remote access management. Progent's recovery team uses advanced workgroup tools to coordinate the multi-faceted recovery process. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a client's management and IT staff to prioritize tasks and to put essential services on line again as quickly as possible.
• Data recovery: The effort necessary to recover files impacted by a ransomware assault depends on the state of the network, the number of files that are affected, and which restore methods are needed. Ransomware attacks can take down key databases which, if not carefully shut down, may need to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many financial and other mission-critical applications are powered by Microsoft SQL Server. Some detective work could be required to find clean data. For example, non-encrypted OST files may have survived on employees' PCs and laptops that were off line at the time of the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users.
• Deploying advanced AV/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the identical anti-virus technology used by some of the world's biggest corporations including Netflix, Visa, and NASDAQ. By delivering real-time malware blocking, identification, containment, restoration and analysis in a single integrated platform, ProSight ASM cuts total cost of ownership, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating settlements with threat actors. This calls for working closely with the victim and the cyber insurance carrier, if any. Services include determining the type of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement amount with the victim and the cyber insurance provider; establishing a settlement and timeline with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency disbursement to the hacker; receiving, reviewing, and operating the decryptor tool; debugging decryption problems; creating a clean environment; remapping and reconnecting drives to reflect precisely their pre-attack condition; and reprovisioning physical and virtual devices and services.
• Forensics: This process involves learning the ransomware assault's storyline across the network from beginning to end. This history of the way a ransomware attack travelled through the network assists your IT staff to assess the damage and brings to light shortcomings in security policies or work habits that need to be corrected to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensic analysis is commonly given a high priority by the insurance carrier. Since forensic analysis can be time consuming, it is critical that other key recovery processes such as operational resumption are performed in parallel. Progent has an extensive roster of information technology and data security professionals with the knowledge and experience required to carry out activities for containment, operational continuity, and data recovery without disrupting forensics.

Contact Progent for Ransomware System Recovery Consulting Services in Richmond
For ransomware system restoration consulting in the Richmond area, phone Progent at 800-462-8800 or visit Contact Progent.