Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. Because of this, ransomware attacks are commonly launched on weekends and at night, when support staff may be slower to become aware of a break-in and are less able to mount a rapid and forceful response. The more lateral movement ransomware can make inside a victim's system, the longer it will require to restore basic IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to complete the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help organizations in the Bellevue area to locate and quarantine infected servers and endpoints and guard undamaged assets from being penetrated.

If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Bellevue
Modern variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and invade any available backups. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make system restoration almost impossible and effectively throws the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a ransom fee for the decryption tools needed to unlock encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an additional payment for not posting this data or selling it. Even if you are able to restore your system to an acceptable point in time, exfiltration can pose a big problem according to the sensitivity of the downloaded information.

The restoration process subsequent to ransomware incursion involves a number of distinct stages, the majority of which can be performed concurrently if the response team has a sufficient number of members with the necessary experience.

  • Containment: This urgent first step involves blocking the lateral spread of the attack within your IT system. The more time a ransomware assault is permitted to run unrestricted, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery engineers. Containment processes include isolating infected endpoints from the rest of network to block the spread, documenting the environment, and protecting entry points.
  • Operational continuity: This covers restoring the IT system to a basic acceptable degree of functionality with the least downtime. This effort is typically the highest priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the broadest array of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and mission-critical applications, network architecture, and secure endpoint access. Progent's ransomware recovery team uses state-of-the-art collaboration tools to organize the complicated recovery effort. Progent understands the importance of working rapidly, continuously, and in concert with a client's managers and network support staff to prioritize tasks and to get vital resources on line again as quickly as feasible.
  • Data recovery: The effort necessary to recover data damaged by a ransomware assault depends on the condition of the network, the number of files that are encrypted, and which recovery techniques are needed. Ransomware assaults can take down key databases which, if not carefully closed, might need to be rebuilt from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on AD, and many manufacturing and other business-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to find clean data. For instance, non-encrypted OST files may exist on staff PCs and notebooks that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators or root users.
  • Setting up advanced antivirus/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to offer small and mid-sized companies the advantages of the identical AV tools deployed by many of the world's largest corporations such as Netflix, Citi, and NASDAQ. By delivering in-line malware blocking, detection, mitigation, restoration and forensics in a single integrated platform, Progent's ProSight ASM lowers total cost of ownership, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the victim and the cyber insurance carrier, if any. Activities consist of determining the type of ransomware involved in the attack; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and schedule with the TA; confirming compliance with anti-money laundering sanctions; overseeing the crypto-currency disbursement to the hacker; acquiring, learning, and using the decryptor utility; debugging failed files; building a clean environment; remapping and connecting datastores to match precisely their pre-attack state; and reprovisioning computers and services.
  • Forensic analysis: This process is aimed at uncovering the ransomware assault's progress across the targeted network from start to finish. This history of how a ransomware attack travelled within the network assists your IT staff to evaluate the impact and highlights weaknesses in rules or work habits that need to be corrected to prevent later breaches. Forensics entails the examination of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for anomalies. Forensic analysis is commonly assigned a top priority by the cyber insurance carrier. Because forensics can be time consuming, it is vital that other important recovery processes like business continuity are executed in parallel. Progent maintains an extensive roster of information technology and security experts with the knowledge and experience required to perform activities for containment, business resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has delivered remote and onsite IT services throughout the United States for more than 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded advanced certifications in core technologies including Cisco networking, VMware, and major distributions of Linux. Progent's data security experts have earned prestigious certifications including CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and ERP applications. This scope of skills gives Progent the ability to salvage and consolidate the undamaged parts of your network after a ransomware attack and rebuild them quickly into a functioning system. Progent has collaborated with leading cyber insurance carriers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting Services in Bellevue
For ransomware recovery expertise in the Bellevue area, phone Progent at 800-462-8800 or go to Contact Progent.


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