Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware needs time to steal its way through a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel may be slower to recognize a break-in and are least able to mount a quick and coordinated response. The more lateral progress ransomware can manage inside a target's network, the more time it will require to recover core operations and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help you to complete the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware experts can help businesses in the Belo Horizonte metro area to identify and isolate breached servers and endpoints and protect undamaged assets from being compromised.
If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Belo Horizonte
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any available system restores and backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system recovery nearly impossible and effectively knocks the datacenter back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement fee for the decryptors required to unlock encrypted files. Ransomware attacks also try to exfiltrate files and hackers demand an additional ransom for not publishing this information or selling it. Even if you are able to rollback your system to a tolerable point in time, exfiltration can pose a major problem according to the nature of the downloaded information.
The restoration process subsequent to ransomware breach has several crucial stages, the majority of which can be performed concurrently if the response workgroup has a sufficient number of members with the necessary experience.
- Containment: This time-critical initial step requires arresting the lateral spread of the attack across your network. The more time a ransomware attack is allowed to run unrestricted, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment processes include isolating infected endpoint devices from the rest of network to block the spread, documenting the IT system, and securing entry points.
- System continuity: This covers restoring the network to a minimal useful degree of functionality with the least delay. This effort is typically the highest priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their business. This activity also requires the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, office and line-of-business applications, network architecture, and safe endpoint access management. Progent's recovery experts use state-of-the-art workgroup tools to coordinate the complex recovery effort. Progent understands the urgency of working quickly, tirelessly, and in concert with a customer's management and network support group to prioritize activity and to get vital resources on line again as quickly as feasible.
- Data recovery: The effort required to recover data damaged by a ransomware attack depends on the state of the network, how many files are affected, and which restore methods are required. Ransomware attacks can take down key databases which, if not gracefully closed, may need to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many ERP and other mission-critical platforms are powered by SQL Server. Some detective work could be needed to find clean data. For instance, non-encrypted OST files may have survived on staff PCs and laptops that were not connected at the time of the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users.
- Implementing modern AV/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and mid-sized companies the advantages of the same anti-virus tools deployed by many of the world's largest corporations including Netflix, Visa, and NASDAQ. By providing real-time malware blocking, detection, containment, restoration and analysis in a single integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the victim and the insurance carrier, if there is one. Services include establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; verifying decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement and schedule with the hacker; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the TA; acquiring, learning, and operating the decryption utility; troubleshooting failed files; creating a pristine environment; mapping and reconnecting drives to match exactly their pre-attack condition; and reprovisioning machines and services.
- Forensics: This process is aimed at uncovering the ransomware attack's storyline throughout the network from beginning to end. This history of how a ransomware assault progressed through the network assists you to assess the damage and uncovers weaknesses in rules or processes that should be rectified to avoid future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for variations. Forensic analysis is usually assigned a top priority by the insurance carrier. Since forensic analysis can take time, it is essential that other key recovery processes such as business continuity are performed concurrently. Progent maintains an extensive team of IT and data security professionals with the skills needed to carry out the work of containment, business resumption, and data restoration without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered online and onsite IT services throughout the United States for more than two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have been awarded high-level certifications in core technologies including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications including CISM, CISSP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also has top-tier support in financial and ERP software. This breadth of skills gives Progent the ability to salvage and consolidate the surviving parts of your network following a ransomware attack and reconstruct them rapidly into an operational system. Progent has collaborated with top cyber insurance providers like Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware Recovery Expertise in Belo Horizonte
For ransomware cleanup expertise in the Belo Horizonte metro area, phone Progent at 800-462-8800 or visit Contact Progent.