Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Consultant
Ransomware needs time to steal its way across a target network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when IT personnel may be slower to become aware of a penetration and are less able to organize a rapid and coordinated defense. The more lateral progress ransomware can achieve within a target's network, the more time it takes to recover core IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist organizations to carry out the time-critical first step in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help businesses in the Schaumburg metro area to locate and isolate infected devices and protect undamaged resources from being penetrated.
If your network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Schaumburg
Current variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and attack any accessible system restores and backups. Data synched to the cloud can also be corrupted. For a poorly defended network, this can make system restoration almost impossible and effectively sets the IT system back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware assault, insist on a settlement payment for the decryptors required to unlock encrypted data. Ransomware attacks also attempt to steal (or "exfiltrate") information and TAs require an additional settlement in exchange for not posting this data or selling it. Even if you are able to restore your system to a tolerable point in time, exfiltration can be a major problem depending on the sensitivity of the stolen information.
The restoration work after a ransomware incursion involves several distinct stages, most of which can be performed in parallel if the response workgroup has enough members with the necessary skill sets.
- Containment: This urgent initial response involves blocking the sideways spread of the attack across your network. The longer a ransomware assault is allowed to go unchecked, the longer and more costly the restoration process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware response engineers. Containment processes consist of cutting off infected endpoint devices from the network to minimize the contagion, documenting the environment, and protecting entry points.
- System continuity: This involves restoring the IT system to a basic useful level of capability with the least downtime. This process is usually at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the broadest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, productivity and line-of-business applications, network topology, and safe remote access management. Progent's recovery team uses state-of-the-art collaboration tools to coordinate the complex restoration process. Progent appreciates the importance of working quickly, continuously, and in concert with a client's management and IT staff to prioritize tasks and to put vital resources on line again as quickly as feasible.
- Data recovery: The work necessary to restore files damaged by a ransomware assault depends on the condition of the systems, how many files are affected, and which recovery techniques are required. Ransomware assaults can destroy key databases which, if not carefully closed, may need to be rebuilt from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other mission-critical platforms depend on Microsoft SQL Server. Some detective work may be required to locate clean data. For example, non-encrypted Outlook Email Offline Folder Files may exist on staff PCs and laptops that were off line during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators.
- Implementing advanced AV/ransomware defense: ProSight ASM uses SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the advantages of the identical AV technology deployed by many of the world's biggest corporations such as Netflix, Citi, and Salesforce. By providing real-time malware filtering, classification, containment, restoration and analysis in one integrated platform, Progent's Active Security Monitoring cuts TCO, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the cyber insurance provider, if any. Activities consist of determining the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement and schedule with the TA; checking adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, reviewing, and operating the decryptor tool; debugging decryption problems; creating a pristine environment; remapping and connecting datastores to match exactly their pre-attack state; and recovering physical and virtual devices and services.
- Forensic analysis: This activity involves discovering the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of the way a ransomware assault travelled through the network helps you to evaluate the impact and uncovers shortcomings in security policies or processes that need to be rectified to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to look for anomalies. Forensic analysis is typically given a high priority by the insurance carrier. Since forensics can be time consuming, it is essential that other key activities such as operational continuity are performed concurrently. Progent maintains an extensive team of IT and cybersecurity experts with the knowledge and experience needed to carry out activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered online and on-premises IT services across the U.S. for over two decades and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes consultants who have been awarded high-level certifications in foundation technology platforms including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's data security consultants have earned prestigious certifications such as CISM, CISSP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and Enterprise Resource Planning applications. This scope of skills gives Progent the ability to identify and integrate the surviving parts of your information system following a ransomware assault and rebuild them quickly into a viable system. Progent has collaborated with leading cyber insurance providers including Chubb to help organizations recover from ransomware assaults.
Contact Progent for Ransomware Recovery Services in Schaumburg
For ransomware system restoration services in the Schaumburg metro area, call Progent at 800-462-8800 or go to Contact Progent.