Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when support personnel are likely to take longer to recognize a break-in and are less able to organize a quick and coordinated response. The more lateral progress ransomware can manage within a victim's network, the longer it will require to restore basic IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to complete the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware experts can help organizations in the Lima metro area to locate and isolate infected devices and guard clean resources from being compromised.

If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Lima
Current variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and invade any available backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated restoration nearly impossible and basically knocks the IT system back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, demand a ransom fee in exchange for the decryptors required to recover encrypted data. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an additional payment for not posting this information on the dark web. Even if you are able to rollback your network to an acceptable date in time, exfiltration can pose a major problem according to the sensitivity of the downloaded data.

The recovery work subsequent to ransomware incursion involves several crucial stages, most of which can be performed concurrently if the recovery workgroup has enough members with the required skill sets.

  • Quarantine: This time-critical initial step requires arresting the lateral spread of ransomware within your IT system. The more time a ransomware assault is permitted to go unrestricted, the longer and more expensive the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine activities consist of cutting off infected endpoints from the network to block the spread, documenting the environment, and securing entry points.
  • System continuity: This covers bringing back the network to a minimal useful level of functionality with the least downtime. This effort is typically at the highest level of urgency for the targets of the ransomware assault, who often see it as an existential issue for their business. This project also demands the broadest range of IT skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and line-of-business applications, network topology, and protected endpoint access management. Progent's recovery experts use advanced workgroup platforms to coordinate the multi-faceted recovery process. Progent understands the urgency of working rapidly, tirelessly, and in unison with a customer's managers and IT group to prioritize activity and to put critical services back online as quickly as possible.
  • Data restoration: The effort required to recover files damaged by a ransomware attack varies according to the condition of the network, how many files are affected, and which restore techniques are required. Ransomware assaults can take down critical databases which, if not carefully closed, might have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other business-critical platforms are powered by Microsoft SQL Server. Often some detective work may be needed to locate undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and laptops that were off line during the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators.
  • Setting up modern antivirus/ransomware defense: ProSight ASM incorporates SentinelOne's machine learning technology to offer small and mid-sized companies the benefits of the same anti-virus technology used by many of the world's largest enterprises such as Walmart, Citi, and NASDAQ. By providing in-line malware blocking, classification, mitigation, restoration and forensics in one integrated platform, Progent's ProSight ASM cuts TCO, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the insurance carrier, if any. Activities include establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement with the victim and the cyber insurance provider; establishing a settlement and schedule with the hacker; checking compliance with anti-money laundering sanctions; overseeing the crypto-currency payment to the TA; receiving, reviewing, and operating the decryptor tool; troubleshooting decryption problems; building a clean environment; remapping and reconnecting drives to reflect exactly their pre-encryption condition; and recovering physical and virtual devices and software services.
  • Forensics: This process involves discovering the ransomware attack's progress throughout the targeted network from start to finish. This history of the way a ransomware attack travelled within the network assists you to assess the impact and highlights gaps in policies or work habits that need to be corrected to avoid future breaches. Forensics entails the examination of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensics is typically assigned a high priority by the insurance provider. Because forensics can be time consuming, it is essential that other important recovery processes such as operational continuity are performed in parallel. Progent has a large team of information technology and data security professionals with the skills needed to perform the work of containment, operational continuity, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has delivered online and on-premises network services throughout the U.S. for over two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have earned high-level certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications such as CISM, CISSP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP applications. This broad array of skills gives Progent the ability to salvage and consolidate the surviving pieces of your IT environment after a ransomware attack and rebuild them rapidly into a viable network. Progent has worked with top cyber insurance carriers including Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Consulting Services in Lima
For ransomware recovery consulting in the Lima metro area, phone Progent at 800-462-8800 or go to Contact Progent.


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