Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when IT personnel may take longer to recognize a penetration and are least able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to make within a target's network, the more time it will require to recover basic operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to complete the urgent first step in responding to a ransomware assault by putting out the fire. Progent's online ransomware engineers can assist businesses in the Recife area to locate and isolate infected servers and endpoints and guard undamaged resources from being compromised.

If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Recife
Current strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online files and infiltrate any available system restores. Files synchronized to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery almost impossible and effectively sets the IT system back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a settlement payment in exchange for the decryptors needed to unlock scrambled data. Ransomware assaults also attempt to exfiltrate files and hackers demand an additional payment in exchange for not posting this data or selling it. Even if you can rollback your system to a tolerable date in time, exfiltration can pose a big problem depending on the sensitivity of the stolen data.

The recovery process subsequent to ransomware incursion involves several crucial phases, most of which can be performed concurrently if the recovery team has enough members with the required skill sets.

  • Quarantine: This time-critical first step requires arresting the sideways spread of the attack across your network. The longer a ransomware attack is allowed to run unrestricted, the longer and more expensive the recovery process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Containment processes include cutting off infected endpoints from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
  • Operational continuity: This involves bringing back the network to a basic useful degree of functionality with the least delay. This process is typically the top priority for the targets of the ransomware attack, who often see it as an existential issue for their company. This project also demands the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, productivity and mission-critical apps, network topology, and secure remote access. Progent's recovery team uses advanced collaboration platforms to organize the complicated recovery process. Progent understands the urgency of working rapidly, continuously, and in unison with a client's management and IT staff to prioritize activity and to put vital resources back online as quickly as possible.
  • Data restoration: The work necessary to restore files damaged by a ransomware assault depends on the condition of the network, the number of files that are encrypted, and which restore methods are needed. Ransomware assaults can take down pivotal databases which, if not carefully shut down, might need to be rebuilt from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other mission-critical platforms depend on SQL Server. Often some detective work may be required to find undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were off line during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including root users.
  • Implementing advanced antivirus/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and medium-sized businesses the benefits of the identical AV tools implemented by many of the world's biggest corporations including Walmart, Citi, and NASDAQ. By delivering in-line malware blocking, classification, mitigation, repair and forensics in one integrated platform, Progent's ProSight Active Security Monitoring lowers total cost of ownership, simplifies management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires close co-operation with the victim and the cyber insurance carrier, if any. Services consist of establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement amount with the victim and the cyber insurance carrier; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the TA; receiving, learning, and using the decryptor tool; troubleshooting failed files; creating a pristine environment; remapping and connecting drives to reflect precisely their pre-attack state; and reprovisioning computers and services.
  • Forensics: This activity is aimed at uncovering the ransomware assault's progress across the targeted network from beginning to end. This history of the way a ransomware attack travelled through the network helps your IT staff to assess the impact and brings to light shortcomings in policies or processes that should be rectified to prevent future breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes. Forensics is commonly assigned a top priority by the cyber insurance carrier. Because forensics can be time consuming, it is vital that other important recovery processes like operational continuity are performed concurrently. Progent has a large roster of IT and cybersecurity professionals with the knowledge and experience required to carry out the work of containment, business continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and on-premises network services across the United States for more than two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have earned high-level certifications in foundation technology platforms including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP, GIAC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has guidance in financial and ERP applications. This breadth of expertise gives Progent the ability to identify and consolidate the surviving pieces of your network after a ransomware assault and reconstruct them rapidly into a functioning network. Progent has worked with top insurance providers like Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting in Recife
For ransomware system recovery expertise in the Recife metro area, call Progent at 800-462-8800 or see Contact Progent.


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