Expanding your at-home workforce can have a significant impact on network architecture, security/compliance, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Rancho Cordova organization to select the right technologies and follow best practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent can provide support services that go from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent can assist Rancho Cordova, California companies to with any aspect of creating a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.

IP Voice Integration for Remote Workers
Extending the corporate phone system to include teleworkers is critical to maintaining an effective work-at-home solution. A broad range of cloud-based IP voice products are popular with small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's current or older products for VoIP solutions. Progent can help organizations of all sizes to plan or maintain a remote VoIP service that provides the flexibility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations tune their existing Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and multimedia software used throughout the network. Unified Communications Manager supports other mixed media services like messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, see CUCM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other early IP voice products, visit CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to support these solutions and provide as-needed deployment and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Rancho Cordova, California business, phone 1-800-993-9400 or visit Contact Progent.