Expanding your telecommuter workforce may have a significant effect on network infrastructure, security, and corporate processes. Progent has two decades of experience assisting small and mid-size businesses to design, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Rancho Cordova organization to pick the appropriate technologies and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that facilitates collaboration and delivers top business value. Progent offers services that go from as-needed guidance for helping you past occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Rancho Cordova, California companies to with any aspect of building a high-performing remote work ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A broad selection of video conferencing platforms from leading technology companies support online discussions, video conferencing, chat sessions, and screen/content sharing for both local users and telecommuters. Many organizations utilize a mix of conferencing products to meet the needs of their various partners and customers. Progent can help your organization to manage your current voice/video conferencing environment and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading communications platform that enables real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist your company to configure and maintain Skype for Business clients to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference. For details about Progent's consulting services for Cisco Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities that include IP voice and video calling, persistent chat, plus file sharing. To learn more about Progent's consulting services for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and assist your business to tune your network infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your Rancho Cordova, California company, call 1-800-993-9400 or go to Contact Progent.

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