Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Consultant
Ransomware needs time to steal its way across a network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support personnel are likely to be slower to recognize a break-in and are least able to organize a quick and coordinated response. The more lateral movement ransomware is able to manage within a victim's network, the more time it will require to recover basic operations and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to carry out the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help organizations in the Rancho Cordova metro area to locate and quarantine breached devices and guard undamaged assets from being compromised.
If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Rancho Cordova
Current variants of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and infiltrate any available system restores. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration almost impossible and basically sets the IT system back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement fee for the decryptors required to unlock encrypted files. Ransomware assaults also attempt to steal (or "exfiltrate") information and hackers demand an additional payment in exchange for not publishing this data or selling it. Even if you can rollback your network to a tolerable point in time, exfiltration can pose a big problem according to the sensitivity of the stolen data.
The restoration work after a ransomware penetration has a number of distinct phases, most of which can proceed concurrently if the response workgroup has enough people with the necessary skill sets.
- Quarantine: This urgent initial step involves blocking the sideways spread of ransomware within your network. The longer a ransomware assault is permitted to run unrestricted, the more complex and more costly the recovery process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Containment activities include isolating affected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and securing entry points.
- Operational continuity: This covers restoring the network to a minimal acceptable level of capability with the shortest possible delay. This effort is typically at the highest level of urgency for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also requires the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, office and mission-critical applications, network topology, and protected endpoint access. Progent's ransomware recovery team uses advanced collaboration tools to organize the complicated recovery effort. Progent understands the importance of working rapidly, continuously, and in unison with a client's management and network support staff to prioritize activity and to put essential services on line again as fast as possible.
- Data recovery: The effort necessary to restore files damaged by a ransomware assault varies according to the state of the network, how many files are affected, and which restore methods are required. Ransomware attacks can take down key databases which, if not gracefully closed, may have to be rebuilt from scratch. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server depend on Active Directory, and many financial and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be required to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may exist on staff PCs and notebooks that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users.
- Setting up modern AV/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to offer small and medium-sized companies the advantages of the identical anti-virus technology used by many of the world's largest enterprises such as Walmart, Visa, and Salesforce. By delivering in-line malware blocking, identification, containment, recovery and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring cuts TCO, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires close co-operation with the victim and the insurance carrier, if any. Services include establishing the type of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement amount with the victim and the insurance carrier; establishing a settlement and schedule with the TA; confirming adherence to anti-money laundering regulations; carrying out the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryptor utility; debugging decryption problems; creating a pristine environment; remapping and connecting datastores to reflect precisely their pre-attack state; and reprovisioning computers and services.
- Forensics: This process is aimed at learning the ransomware attack's progress across the network from start to finish. This audit trail of how a ransomware assault progressed through the network helps you to assess the damage and brings to light shortcomings in security policies or processes that should be rectified to avoid future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to look for anomalies. Forensic analysis is usually assigned a top priority by the insurance provider. Since forensics can be time consuming, it is vital that other important recovery processes like operational continuity are pursued in parallel. Progent has an extensive roster of information technology and data security experts with the skills needed to perform the work of containment, business continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered online and on-premises IT services across the U.S. for over two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have been awarded advanced certifications in foundation technology platforms such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning applications. This broad array of skills gives Progent the ability to identify and integrate the surviving pieces of your IT environment following a ransomware assault and rebuild them rapidly into a viable network. Progent has collaborated with top cyber insurance providers including Chubb to assist organizations recover from ransomware attacks.
Contact Progent for Ransomware Recovery Expertise in Rancho Cordova
For ransomware system recovery consulting in the Rancho Cordova metro area, call Progent at 800-462-8800 or go to Contact Progent.