Wireless Technology Consulting

Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most popular products for achieving anytime-anywhere access to email, calendars, web-based programs, and other critical business information. Progent offers Rancho Cordova, California businesses the expertise of BlackBerry-premier professionals who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a more popular smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for businesses regardless of size, effective deployment and support of BlackBerry solutions has grown increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support model, gives small companies an economical alternative for incorporating BlackBerry technology productively into their business information system.

Progent's engineers can help your company with SQL Server 2019 integration and development consulting, SQL Server 2016 migration support, and Exchange Server setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and support BlackBerry devices across your business, recommend security policies that are right for your company, customize wireless software, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered rapidly and safely.

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server offers businesses a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to access Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for collaborative programs like schedules, contact lists, tasks, instant messaging, and custom business software. Thanks to BlackBerry BES Server integration with Microsoft Exchange, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange email as well as to IM-enabled software through Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

Progent's BlackBerry-certified engineers can assist you to plan, implement, and troubleshoot BlackBerry BES Server so that you improve the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and lower the cost of supporting mobile workers.

Professional BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are accessible online to provide prompt technical help to companies in the Rancho Cordova region or throughout California. Progent's seasoned remote technical support experts have helped businesses resolve network issues and cut IT service expenses in each state in the country and established a substantial base of loyal clients. (See Progent's client testimonials.)

Progent can provide online help for a wide array of issues related to BlackBerry products including wireless synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving mobile security. Important RIM BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned experts can in addition help your company to troubleshoot a wide range of issues associated with synchronization, device recognition, email consistency, web access, wireless connections, IM, PC software installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote help for small office IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile support expenses low and, by handling problems quickly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer has support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, configure permissions, install the MDS and IM, implement access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements assessment, solution design, roll-out strategy and implementation, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to design a wireless environment that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and physical components meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about options for software editions, processors and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry consultant can assist your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to run network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.