Raleigh Ransomware Defense and Restoration Consulting

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to work its way through a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when support personnel may take longer to become aware of a break-in and are less able to mount a rapid and forceful response. The more lateral progress ransomware is able to make within a victim's system, the longer it will require to restore basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist you to complete the time-critical first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can help organizations in the Raleigh area to identify and isolate infected devices and guard undamaged assets from being penetrated.

If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Raleigh
Current strains of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and attack any accessible backups. Files synchronized to the cloud can also be impacted. For a poorly defended network, this can make automated recovery almost impossible and basically sets the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement fee for the decryption tools required to recover scrambled files. Ransomware attacks also attempt to exfiltrate files and TAs demand an extra settlement for not publishing this information on the dark web. Even if you can rollback your system to a tolerable point in time, exfiltration can pose a major issue depending on the sensitivity of the stolen information.

The recovery work subsequent to ransomware incursion has a number of distinct phases, the majority of which can proceed in parallel if the recovery workgroup has a sufficient number of members with the necessary skill sets.

• Quarantine: This urgent initial response involves arresting the sideways progress of the attack within your network. The more time a ransomware attack is allowed to run unchecked, the longer and more costly the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Containment processes consist of isolating affected endpoints from the rest of network to restrict the spread, documenting the IT system, and protecting entry points.
• Operational continuity: This involves restoring the IT system to a minimal useful level of functionality with the least delay. This effort is typically the highest priority for the targets of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the broadest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and mission-critical apps, network architecture, and secure endpoint access management. Progent's ransomware recovery experts use state-of-the-art workgroup tools to coordinate the complex recovery process. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a client's managers and network support staff to prioritize activity and to get critical services back online as fast as possible.
• Data restoration: The effort necessary to recover files impacted by a ransomware attack depends on the state of the network, how many files are encrypted, and which recovery techniques are required. Ransomware attacks can take down critical databases which, if not carefully shut down, might have to be reconstructed from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other business-critical applications depend on Microsoft SQL Server. Often some detective work may be needed to locate clean data. For instance, non-encrypted OST files may exist on staff desktop computers and notebooks that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users.
• Setting up modern AV/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and mid-sized companies the advantages of the identical anti-virus tools implemented by some of the world's biggest corporations such as Netflix, Citi, and Salesforce. By providing in-line malware blocking, detection, mitigation, restoration and analysis in one integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, simplifies management, and expedites recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the hacker Progent has experience negotiating ransom settlements with hackers. This requires close co-operation with the victim and the insurance provider, if any. Services consist of establishing the type of ransomware used in the attack; identifying and making contact with the hacker; testing decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; establishing a settlement amount and schedule with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the hacker; acquiring, reviewing, and operating the decryptor utility; debugging decryption problems; building a pristine environment; remapping and connecting datastores to reflect exactly their pre-attack condition; and restoring physical and virtual devices and services.
• Forensics: This activity is aimed at uncovering the ransomware attack's progress throughout the targeted network from start to finish. This history of how a ransomware assault progressed within the network helps you to assess the impact and highlights shortcomings in security policies or processes that need to be corrected to prevent later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect changes. Forensics is commonly assigned a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is essential that other key recovery processes such as business resumption are pursued concurrently. Progent maintains an extensive roster of IT and cybersecurity experts with the skills required to perform the work of containment, operational continuity, and data recovery without interfering with forensic analysis.

Contact Progent for Ransomware Cleanup Consulting Services in Raleigh
For ransomware cleanup consulting in the Raleigh metro area, call Progent at 800-462-8800 or visit Contact Progent.