Enlarging your remote workforce can have a major impact on IT architecture, cybersecurity, and corporate culture. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Portland organization to select the appropriate tools and adhere to leading practices in building and maintaining a safe virtual solution for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services ranging from on demand expertise for getting you over occasional technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Portland, Oregon companies to succeed with any facet of creating a high-performing remote work environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, data security, data protection solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Integrating the network infrastructure required for an at-home workforce can be particularly complicated if you have to accommodate a mix of worker-owned hardware such as desktop computers and laptops, Internet routers, and Wi-Fi APs from different manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing online support for both legacy as well as current IT products in remote office solutions allows you to make efficient use of your available network infrastructure and provides you with ready access to top-tire consultants for implement essential updates. Services offered by Progent to help your company to create a high-functioning work-at-home infrastructure include:

  • VPN connectivity makes it possible to establish a secure connection for authenticated at-home workers to access IT assets located at your company data center or in a public cloud. Progent's consultants can assist you to configure and manage VPN connections between your teleworkers and your key network resources by providing online VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your telecommuters to utilize Cisco's popular AnyConnect client software for secure VPN tunneling for a broad selection of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a data center computer's desktop. This technology provides IT managers substantial control over the computing ecosystem of telecommuters and ensures remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide expert remote support for configuring routers from all major vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by families and guests, are commonly used by telecommuters to access their Internet router for work. This can create throughput and security problems. Progent can help you to resolve these problems by providing expertise like Aironet integration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti wireless access point setup help.
  • Internet access solutions impact the performance and availability of connections between telecommuters and the corporate data center. Line-of-business processes may demand redundant Internet connections in case the primary connection breaks. Progent offers expertise for picking service providers, choosing sensible bandwidth and data volume offerings, and configuring high-availability Internet connections. See Internet access solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Portland, Oregon company, phone 1-800-993-9400 or refer to Contact Progent.