For fast online assistance with network security problems, businesses in Pleasanton California can find world-class support from Progent's security engineers. Progent's online service consultants are ready to provide effective and low-cost help with security problems that are impacting the productivity of your network. Progent's accredited security consultants are premier to provide help for systems based on Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver expert help for critical cybersecurity and restoration solutions like AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore testing, immutable backup, and off-premises backup. Progent's wide selection of services covers firewall expertise, email security, protected system architecture, and business continuity planning. Progent's technical support team has been awarded the industry's most advanced security certifications including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional.
Progent offers remote security expertise on a by-the-minute basis with no minimum call duration and without additional fees for sign-up or off-hour support. By charging by the minute and by providing world-class help, Progent's billing structure keeps expenses under control and avoids scenarios where simple fixes entail major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT personnel may take longer to become aware of a penetration and are less able to mount a quick and forceful response. The more lateral progress ransomware is able to make within a target's system, the longer it will require to restore basic IT services and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to carry out the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help you to locate and isolate breached devices and protect clean resources from being compromised. If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Hacked: What Do We Do Now?
In case you are currently experiencing a network security crisis other than ransomware, visit Progent's Emergency Online Technical Support to learn how to get immediate assistance. Progent maintains a pool of certified network security specialists who offer online and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to protect against future attacks.
For companies who have planned in advance for an attack, the step-by-step incident handling procedure promoted by GIAC is Progent's preferred method of responding to a major security attack.
Overview of Security Expertise
Managing network security and staying ready for recovering critical information and systems following a security breach requires a continual process that entails a variety of technologies and processes. Progent's security professionals can assist your business at all levels in your efforts to guard your information network, ranging from security audits to designing a complete security strategy. Important areas covered by Progent's experts include Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Protection from Email-Borne Threats.
Planning and Building Secure Networks
Every business ought to have a carefully thought out security strategy that includes both preventive and responsive activity. The pre-attack strategy is a set of precautions that works to reduce security gaps. The reactive strategy specifies activities to assist security personnel to assess the losses resulting from an attack, remediate the damage, record the event, and revive business functions as quickly as feasible. Progent can advise you how to build protection into your business operations. Progent can set up auditing utilities, define and implement a secure IT infrastructure, and propose procedures and policies to maximize the protection of your network. Progent's security experts are available to assist you to configure a firewall, deploy secure remote access to e-mail and information, and configure an efficient virtual private network (VPN).
If you are interested in an economical option for outsourcing your security administration, Progent's 24x7 Network Support Options include continual online server tracking and fast response to problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud resources and that comply with regulatory data security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
Data Restoration and Failure Analysis
Progent provides skill in recovering networks and devices that have been compromised, are quarantined, or have stopped working as a result of a security penetration. Progent can help determine the damage resulting from the attack, restore normal functions, and recover information compromised owing to the breach. Progent's security specialists can also oversee a thorough forensic evaluation by going over activity logs and utilizing other advanced assessment techniques. Progent's background with security consulting reduces your business disruption and allows Progent to recommend effective measures to prevent or contain future attacks.
Ransomware Removal and Restoration Expertise
Progent offers the help of proven ransomware recovery experts with the knowledge to reconstruct an environment victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky. To find out more, see ransomware removal and restoration consulting.
Work-from-Home Security Expertise
Work-from-Home staff members commonly utilize their personal devices and usually work in a unsecured physical area. This situation increases their vulnerability to malware attacks and calls for judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive end-user education, and the development of security policies based on leading practices. Progent's seasoned team of at-home workforce solutions consultants can assist your business to plan, deploy and manage an effective security solution that protects vital information resources in networks that incorporate remote workers as well as hybrid workers.
Patch Management Services
Progent's support services for patch management offer organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking updates to your ever-evolving information system. Besides optimizing the security and reliability of your IT network, Progent's software/firmware update management services permit your in-house IT staff to concentrate on more strategic initiatives and tasks that deliver the highest business value from your information network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat defense stack that features AI software and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in minutes to protect popular endpoints against increasingly sophisticated assaults such as ransomware, known and new malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is invariably the initial endpoint response tool activated by Progent to gain control and visibility of a customer's network in the first stages of a ransomware recovery. For additional details, see Progent's SentinelOne-powered Extended Detection and Response (XDR) expertise.
Expertise with Horizon3.ai's NodeZero Penetration Testing Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver repeated, simultaneous, programmable assessment of your network to help you find, prioritize, fix, and verify cybersecurity weaknesses before malicious hackers can exploit them. NodeZero pentests can plant so-called tripwires like bogus credentials to detect when your network is under attack across high-risk attack paths. Tripwires generate sufficient information to make it possible to take action promptly with your incident response tools and procedures before an attacker can compromise your environment. Progent offers the support of a NodeZero Certified Operator who can assist you to use NodeZero to perform comprehensive penetration tests of your network perimeter and your internal network so you can evaluate your current security profile. Progent can also assist you to strengthen your network security and can assist you to plan and deploy a unified cybersecurity strategy that streamlines management and provides optimum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To find out more information about Progent's vulnerability analysis solutions based on on NodeZero's pentest products, refer to Consulting Services for NodeZero's Pentest Products.
Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion testing is a key part of any overall IT system security plan. Progent's security professionals can perform thorough intrusion checks without the knowledge of your organization's in-house IT staff. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection warnings and event log monitoring are properly configured and actively monitored. Progent can provide ongoing automatic PEN testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and dangerous product defaults can be combined by threat actors into the multi-vector attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Evaluation Experts.
Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight family of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior analysis tools to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the entire malware attack progression including blocking, detection, containment, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device management, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with advanced backup/restore product companies to produce ProSight Data Protection Services, a selection of subscription-based management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your data backup operations and allow non-disruptive backup and rapid recovery of critical files, apps, system images, plus virtual machines. ProSight DPS helps you avoid data loss resulting from equipment breakdown, natural calamities, fire, malware like ransomware, human error, ill-intentioned insiders, or software bugs. Managed backup services available in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed backup services are best suited for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more details, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA service plans utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices. With Duo 2FA, when you log into a secured online account and enter your password you are requested to confirm who you are on a device that only you have and that uses a different network channel. A wide selection of out-of-band devices can be utilized for this added means of ID validation including an iPhone or Android or watch, a hardware token, a landline phone, etc. You can designate several validation devices. For more information about Duo identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains and warranties. By updating and organizing your network documentation, you can eliminate up to 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more details about ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's security engineers offer world-class expertise in key facets of IT security including:
Security Vulnerability Evaluation and Compliance Testing
Progent provides expertise with security auditing tools such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of comprehensive system scans to uncover potential security holes. Progent has extensive experience with these tools and can assist your company to analyze audit results and respond efficiently. Progent's security engineers also offer web software validation and can perform expert evaluation of enterprise-wide security to determine your organization's compliance with key worldwide security standards including FISMA, NIST, and ISO. Also, Progent can assess the strength of your wireless protection covering stationary wireless equipment plus mobile handsets. Learn additional details about Progent's Information Risk Evaluation and Security Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth technical expertise for Cisco's complete family of protection and Virtual Private Network (VPN) technologies such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Find out the details about Cisco Security, Virtual Private Network (VPN) and Wireless Support.
Other Firewall and Virtual Private Network (VPN) Technologies
In addition to being expert in a wide range of network security technologies available from Microsoft and Cisco, Progent offers businesses of any size advanced support for security products from other major firewall and Virtual Private Network suppliers. Progent's engineers offer:
CISM identifies the fundamental competencies and international standards of performance that IT security professionals are required to master. It provides executive management the assurance that those who have earned their accreditation possess the background and skill to offer effective security management and engineering support. Progent can provide a CISM expert to assist your organization in critical security areas including information protection governance, vulnerability management, data security process control, and crisis response management.
Read additional details concerning Progent's CISM Security Support Expertise.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP consultants are cybersecurity engineers who have earned CISSP status through demonstrated professional work, extensive study, and exhaustive testing. CISSP Certification indicates expertise in a worldwide standard for IT security. ANSI has given the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Fields of expertise included under CISSP include security management procedures, security architecture and models, connection control systems, software development security, operations security, physical security, encryption, communications, Internet security, and disaster recovery planning.
Learn more information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Certified Experts for Secure Network Architecture
Progent's ISSAP Certified cybersecurity consultants have earned ISSAP certification following thorough examination and significant hands-on work with information security design. ISSAP consultants possess in-depth knowledge of access management systems and techniques, phone system and network protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your business with all aspects of secure network architecture.
Learn the details about Progent's ISSAP Accredited Secure Network Architecture Engineering Services.
CISSP-ISSEP Certified Security Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to help your enterprise to follow modern system security engineering theory and techniques in system development, review and evaluate system security designs according to security engineering best practices, produce cohesive system designs that include compliant security mechanisms for all key system functions, develop effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and propose realistic security solutions that balance your operational requirements with your organization's risk tolerance.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
CISA Security Auditor Consulting Services
The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that represents mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive test administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier security audit engineer able to assist businesses in the fields of information systems audit process, information technology enforcement, network assets and infrastructure lifecycle, IT service delivery, protecting data resources, and business continuity preparedness.
Find out additional information about Progent's Certified Information Systems Auditor (CISA) Professional Expertise.
CRISC-certified Network Risk Management Consultants
The CRISC certification program was initiated by ISACA to validate a consultant's ability to plan, implement, and support IS control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified engineer to help your company to develop and carry out a business continuity or disaster recovery strategy that follows industry best practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget. Progent's network risk mitigation services are complementary to the services provided by Progent's CISA-Certified security engineers for objectively assessing your IS management design and with the expertise of Progent's CISM support professionals for designing company-wide security policies.
Learn additional information about Progent's CRISC-certified Risk Management Support.
GIAC (Global Information Assurance Certification) Consulting Services
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of computer security engineers. GIAC's mission is to ensure that an accredited professional possesses the skills necessary to deliver services in key categories of network, information, and application security. GIAC certifications are recognized by businesses and institutions around the world including U.S. NSA. Progent offers the support of GIAC certified consultants for all of the security services covered under GIAC certification topics including assessing security systems, incident response, intrusion detection, web application security, and SIEM solutions.
Find out additional information about Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Computer Security Support
If your organization is located in Pleasanton California and you're looking for cybersecurity help, call Progent at
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 |
(408) 240-9400 | San Jose Network Support Services |
| Fremont | Fremont Executive Suites Newark, CA 94560 |
(510) 933-0400 | Fremont Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
(925) 621-2400 | Pleasanton Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
(925) 362-2400 | Walnut Creek Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 |
(510) 899-7400 | Oakland Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 |
(415) 321-5400 | San Francisco Network Support Services |