Enlarging your at-home workforce may have a significant impact on IT architecture, security, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Plano company to select the appropriate tools and adhere to best practices in creating and maintaining a safe virtual solution for teleworkers that promotes collaboration and delivers top value. Progent can provide services ranging from on demand expertise for helping you over occasional IT bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can assist Plano, Texas businesses to with any aspect of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, cybersecurity, data protection solutions, and centralized management.

Video Conferencing for Remote Workers
A broad range of voice/video conferencing platforms from major technology companies enable online discussions, video conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many organizations utilize multiple products to accommodate their various partners and clients. Progent can help you to manage your current voice/video conferencing ecosystem and enhance the engagement of your at-home employees.

  • Skype for Business is Microsoft's leading communications product that enables real-time presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for compatible iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. For details about Progent's support services for Webex and for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as video calling, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and assist your business to tune your network infrastructure to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Plano, Texas company, phone 1-800-993-9400 or visit Contact Progent.

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