In addition to providing rapid access to guidance from top-tier network professionals and subject matter experts to help Plano, Texas businesses to resolve specific technical problems or strategic projects, Progent can provide temporary supplemental staffing to deliver more generalized assistance such as desktop support, network management, and Call Center services. On-demand staffing makes it possible for businesses to deal with anticipated or unplanned surges in demand for IT services, which may result from scenarios like company mergers, data center moves, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Short-term staffing can also cover gaps resulting from the loss of in-house IT personnel because of scheduled vacations, health issues, termination, etc.

Benefits of Progent's Temporary IT Staffing Program
Progent's temporary supplemental staffing services give organizations the ability to respond to surges in requirements for IT personnel without dealing with the costs and hassle associated with identifying and recruiting reliable technical help and without the burden of increasing your full-time head count.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid availability of proven IT professionals
  • Simple engagement, termination, and resumption of services
  • Transparent extension of your in-house IT team
  • Comprehensive documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
  • Close relationship with a world-class, full-service resource for network expertise
Progent's Co-managed Help Desk Call Center Program
Progent's shared Help Desk Call Center program is a specialized flexible staff expansion alternative that enables IT organizations to share the responsibilities of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's nationwide team of technical support specialists. Working as a seamless supplement of your in-house Call Center, Progent's shared Call Center program is a joint support alternative powered by the leading group professional services platform for managing, service calls, ticketing, assigning ownership, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises network expertise for businesses throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants hold advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's industry certifications.

Progent's Practice Areas for Plano, Texas Companies
Progent's nationwide team of certified consultants can provide Plano, Texas businesses a broad range of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for Plano, Texas Organizations
To learn more details about Progent's temporary supplemental staffing services for Plano, Texas companies, call 800-993-9400 or visit Contact Progent.