Besides providing fast contact with high-level network professionals and subject matter experts to help Phoenix, Arizona companies to resolve discrete technical problems or longer-term projects, Progent offers short-term staff augmentation to deliver more broadly defined services like PC help, network administration, and Help Desk call center services. On-demand staffing can help businesses to deal with planned or surprise increases in the need for network services, which may be caused by situations such as mergers and acquisitions, site moves, platform upgrades, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory mandates. Short-term supplemental staffing can also fill voids resulting from the loss of full-time IT personnel because of vacations, illness, resignation, or other reasons.

Benefits of Progent's Temporary Staffing Program
Progent's short-term supplemental staffing services give businesses the flexibility to respond to surges in requirements for network personnel without being saddled with the costs and delays associated with identifying and recruiting reliable IT personnel and without the risk of increasing your permanent head count.

Important aspects of Progent's short-term supplemental staffing services include:

  • Rapid access to proven IT pros
  • Simple initiation, cessation, and re-engagement of services
  • Transparent extension of your in-house network support team
  • Full documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
  • Close relationship with a world-class, full-spectrum source for network expertise
Progent's Co-managed Help Desk Program
Progent's shared Call Center program is a specialized on-going staff augmentation alternative that enables IT groups to share the work of Help Desk support seamlessly between their in-house IT personnel and Progent's extensive team of technical support experts. Working as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk service is a collaborative support solution based on by the industry's leading shared professional services (PSA) tool for managing, service requests, ticketing, assigning responsibility, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of background providing remote and onsite network services for businesses across the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for Phoenix, Arizona Businesses
Progent's seasoned team of certified consultants and technical experts offers Phoenix, Arizona businesses a broad range of online consulting and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term Staffing Services for Phoenix, Arizona Businesses
To learn more about Progent's temporary staff augmentation services for Phoenix, Arizona organizations, call 800-993-9400 or visit Contact Progent.