Enlarging your remote workforce can have a significant impact on network architecture, security/compliance, and corporate workflows. Progent has 20 years of experience helping SMBs to plan, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your Phoenix company to pick the right tools and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent offers support services ranging from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Phoenix, Arizona organizations to succeed with any facet of creating a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, endpoint security, backup/restore solutions, and unified management.

Network Infrastructure for a Remote Workforce
Integrating the network infrastructure required for a remote work environment can be especially challenging if you must accommodate a combination of personal hardware like PCs and notebooks, Internet routers, and wireless APs from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's background providing online help for both outdated as well as modern IT products in remote office venues enables you to make efficient use of your existing infrastructure and offers fast access to expertise for implement essential upgrades. Services available from Progent to help you to implement a high-functioning telecommuting infrastructure include:

  • VPN connectivity makes it possible to establish a secure connection for authenticated at-home employees to access IT resources located at your company data center or in a public cloud. Progent's consultants can help your company to configure and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your telecommuters to set up Cisco's popular AnyConnect software to provide secure VPN connections for a broad range of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to view and use a remote computer's desktop. This provides network managers substantial control over the digital ecosystem of at-home employees and ensures remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewalls. Progent offers top-tier online consulting for integrating routers from a variety of vendors. See router integration support from Cisco-certified experts.
  • Home Wireless networks, typically shared by families and guests, are frequently utilized by telecommuters to access their Internet router for work. This can create performance and cybersecurity issues. Progent can help you to resolve these issues by delivering expertise that include Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi wireless access point setup help.
  • Internet access solutions impact the speed and reliability of connections between at-home workers and the corporate network. Business-critical applications may require backup Internet connections in the event the primary connection breaks. Progent offers expertise for identifying Internet service providers, selecting appropriate service bundles, and configuring redundant Internet access. See Internet access integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Phoenix, Arizona business, phone 1-800-993-9400 or visit Contact Progent.