Enlarging your at-home workforce may have a significant impact on network architecture, security, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Phoenix company to select the right tools and follow leading practices in creating and operating a secure virtual solution for teleworkers that promotes teamwork and returns top business value. Progent can provide support services that go from as-needed guidance for helping you over occasional technical bottlenecks to full project management to help you carry out business-critical tasks.

Progent can help Phoenix, Arizona companies to with any facet of creating a high-functioning remote work ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, cybersecurity, backup/restore solutions, and unified management.

Data Protection for Teleworkers
Data Protection involves saving and restoring vital information in order to prevent data loss and minimize restoration time in case of storage problems due to hardware breakdowns, programming hiccups, operator error, malware, or any other reason. Dependable data protection solutions can be especially difficult to design and maintain in hybrid networks that incorporate in-house data centers, public clouds, and at-home workers.

  • Backup/Restore solutions for at-home workers must address multiple types of personally owned endpoints. Progent offers quick online help from consultants familiar with a broad range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, tablets and smartphones. Leading backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data spread throughout a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud storage and includes fine-grained recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity strategies commonly anticipate scenarios that call for a rapid changeover to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity specialists can assist you to develop, document and validate a DR/BC plan that addresses the logistics of switching to telecommuting.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Phoenix, Arizona business, phone 1-800-993-9400 or go to Contact Progent.