Mobile Technology Consulting

Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most successful products for achieving location-independent connectivity to email, scheduling, web applications, and other critical business data. Progent can provide Phoenix, Arizona companies support from BlackBerry-premier experts who can help companies to maintain their BlackBerry environments or migrate efficiently to a current smartphone platform.

As the complexity of small company networks has increased, and as the need for world-class security, reliability, and disaster recovery has become the norm for companies of all sizes, successful integration and support of BlackBerry technology has grown increasingly difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small organizations often resort to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the need for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery model, gives small companies a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's experts can help your company with SQL Server 2019 integration support, SQL Server 2016 migration and management consulting, and Microsoft Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management utilities so you can track and support BlackBerry devices across your business, recommend security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and thoroughly.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Technical Support Services for BlackBerry BES Server
RIM's advanced platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange Server, Lotus Domino, or Groupwise clients to transmit and receive emails that stay encrypted in transit to provide maximum security. BES Server also streamlines a wide selection of vital management jobs ranging from BlackBerry deployment and upgrades to wireless security and fault tolerance.

Progent's BlackBerry-certified consultants can assist you to use BlackBerry BES Server to perform basic jobs like:

• Deploy and manage applications
• Plan device, program, and policy updates
• Update BlackBerry smartphone software remotely
• Manage user settings with BES Server's vast selection of policies

Progent's BlackBerry-premier engineers can also help you to utilize BES Server to implement important tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:

• Set up and manage BlackBerry's fault-tolerant infrastructure using virtualization
• Deploy BlackBerry smartphones remotely
• Set custom administration roles
• Automatically track and report on the integrity of your system

Professional RIM BlackBerry Consulting and Technical Support Services Available Remotely from Progent
Progent's certified BlackBerry support specialists are available by phone to deliver expert assistance to businesses in the Phoenix region or anywhere in Arizona. Progent's seasoned online consulting team has helped IT organizations solve network problems and reduce IT service expenses in each state in the U.S. and established a substantial base of satisfied clients. (See Progent's client testimonials.)

Progent offers online help for a wide array of issues associated with RIM BlackBerry software and devices such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving mobile security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also assist your business to resolve a wide range of issues associated with synchronization, handset recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online consulting services for small business IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support expenses low and, by handling issues quickly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist your company to select and install appropriate security configurations.

Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and delete BlackBerry device clients on Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, set up the MDS and IM, install access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs analysis, system architecture, deployment planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which management approach and equipment match your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software versions, processors and storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry consultant can help your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to run network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
If you wish to contact Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.