Expanding your remote workforce may have a major effect on IT infrastructure, security/compliance, and company processes. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, optimize, and debug IT environments that support a remote workforce. Progent can assist your Philadelphia company to select the right technologies and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns top value. Progent can provide support services ranging from on demand guidance for helping you past challenging IT roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent can assist Philadelphia, Pennsylvania companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, security and compliance, data protection solutions, and streamlined management.

Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure required for an at-home work environment can be particularly complicated if you have to manage a mix of worker-owned equipment like PCs and notebooks, routers, and wireless appliances from different vendors and with a mix of OS software and firmware releases. Progent's experience providing online support for both legacy as well as current IT products in virtual office solutions allows you to make cost-effective use of your existing network infrastructure and provides you with ready access to top-tire consultants for implement essential updates. Services available from Progent to help you to create a productive work-at-home infrastructure include:

  • Virtual Private Network (VPN) connectivity makes it possible to create a secure tunnel for authenticated at-home workers to use IT assets located at your corporate data center or in the cloud. Progent can assist you to configure and maintain VPN connections between your teleworkers and your various network resources by providing remote VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your remote workers to set up Cisco's AnyConnect client software for safe VPN tunneling for a wide selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to see and use a data center PC's desktop. This technology gives network managers substantial control over the computing ecosystem of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home networks to the Internet and typically support VPN connections, local wireless networks, and firewall services. Progent can provide expert online support for integrating home routers from a range of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by families and guests, are commonly used by telecommuters to access their router for work. This can create performance as well as cybersecurity issues. Progent can help you to mitigate these problems by providing services like Aironet configuration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti WiFi access point integration help.
  • Internet connectivity methods affect the speed and availability of connections between at-home workers and the corporate data center. Vital processes might demand backup Internet connections in the event the primary connection breaks. Progent can provide guidance for selecting ISPs, choosing sensible bandwidth and data volume bundles, and integrating redundant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Philadelphia, Pennsylvania organization, call 1-800-993-9400 or refer to Contact Progent.