To get fast remote assistance with data security problems, businesses in Philadelphia Pennsylvania have access to high-level troubleshooting by contacting Progent's certified security engineers. Progent's online service consultants are ready to offer efficient and low-cost assistance with security issues that are impacting the viability of your IT network. Progent's security consultants are certified to provide help for systems based on Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver expert help for key cybersecurity and recovery solutions including AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore validation and testing, immutable backup, and off-site backup. Progent's broad range of services encompasses firewall configuration, email filtering and encryption, protected network architecture, and disaster recovery planning. Progent's technical support staff has been awarded the world's most advanced security certifications including Certified Information Security Manager and ISSAP.

Progent provides online security help on a by-the-minute basis with no minimum minutes and no additional fees for setup or off-hour support. By billing by the minute and by providing top-level help, Progent's billing structure keeps expenses under control and avoids scenarios where quick solutions result in big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. For this reason, ransomware attacks are typically launched on weekends and at night, when IT personnel are likely to take longer to recognize a breach and are least able to organize a quick and forceful defense. The more lateral movement ransomware can achieve inside a victim's system, the more time it takes to recover core IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to carry out the time-critical first steps in responding to a ransomware assault by containing the malware. Progent's online ransomware experts can help businesses to locate and isolate breached servers and endpoints and protect undamaged assets from being penetrated. If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Should We Do Now?
Cybersecurity ConsultantsIf your network is currently faced with a network security emergency other than ransomware, refer to Progent's Emergency Online Network Support to find out how to receive immediate assistance. Progent maintains a team of veteran cybersecurity experts who offer online and on-premises support that includes threat containment, mitigation, recovery, forensics, and enhancement of your security posture to guard against future exploits.

For businesses that have prepared beforehand for a security breach, the formal post-attack handling model promoted by Global Information Assurance Certification is Progent's approved method of responding to a serious security incident.

Introduction to Security Support Services
Managing network security as well as planning for restoring vital data and systems following an attack requires an on-going process that entails an array of tools and procedures. Progent's certified experts can help your organization at any level in your efforts to safeguard your IT network, from security audits to creating a complete security program. Important technologies supported by Progent's security engineers include Planning and Implementation, Data Recovery and Security Forensics, and Managed Protection from Email-Borne Threats.

Planning and Implementing Secure Networks
Every company ought to have a thoroughly thought out security strategy that includes both preventive and reactive activity. The pre-attack strategy is a set of precautions that works to reduce vulnerabilities. The reactive strategy defines activities to assist IT personnel to assess the losses caused by a breach, remediate the damage, record the event, and restore business functions as quickly as feasible. Progent can show you how to build protection into your company operations. Progent can configure auditing software, create and build a safe computer infrastructure, and recommend processes and policies to optimize the safety of your network. Progent's security experts are ready to assist you to set up a firewall, deploy secure remote connectivity to email and data, and install an effective VPN.

If your company is interested in an affordable option for outsourcing your security administration, Progent's 24x7 Network Support Options feature non-stop online server tracking and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud resources and that are compliant with government and industry data security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

System Recovery and Security Forensics
Progent offers expertise in restoring networks and computers that have been hacked, are quarantined, or have stopped working following a security attack. Progent can show you how to assess the damage resulting from the assault, return your company to normal functions, and retrieve data compromised owing to the breach. Progent's certified specialists can also oversee a thorough forensic evaluation by examining activity logs and using a variety of advanced assessment techniques. Progent's background with security problems minimizes your business disruption and allows Progent to propose efficient ways to prevent or mitigate future attacks.

Ransomware Removal and Recovery Consulting
Progent offers the help of proven ransomware recovery experts with the knowledge to restore a network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky. To learn more, see ransomware cleanup and recovery expertise.

Work-from-Home Security Expertise
Work-from-Home employees commonly use their own computers and often operate in a poorly secured physical area. This increases their susceptibility to malware threats and calls for careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive user education, and the creation of security policies based on leading practices. Progent's veteran team of telecommuter support consultants can help you to plan, deploy and manage a compliant cybersecurity solution that guards vital IT resources in networks that include an at-home workforce as well as hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for patch management offer businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information system. In addition to optimizing the security and functionality of your IT environment, Progent's software/firmware update management services allow your in-house IT team to focus on line-of-business initiatives and activities that derive maximum business value from your information network. Find out more about Progent's software/firmware update management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat management stack that features computer learning algorithms and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be installed in a few minutes to defend endpoints against modern threats including ransomware, known and zero-day malware, trojan viruses, hacking toolkits, memory exploits, script misuse, invasive macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is always the initial endpoint response software deployed by Progent to provide control and visibility of a client's system at the outset of a ransomware recovery. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) solutions.

Expertise with Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports continuous, concurrent, programmable assessment of your network so you can uncover, rank, fix, and verify security weaknesses before threat actors can take advantage of them. NodeZero pentests can strategically insert so-called tripwires such as bogus files or credentials to detect when your system is currently being probed across key attack paths. Tripwires provide sufficient information to allow you to take action quickly with your SIEM workflows before an assailant can do serious damage. Progent can provide the expertise of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal IT infrastructure so you can determine your present security profile. Progent's NodeZero experts can also assist you to strengthen your network security and can assist you to design and deploy a cohesive cybersecurity strategy that streamlines management and provides maximum cyber defense for on-prem, cloud-based, and perimeter IT assets. To learn additional details about Progent's threat assessment solutions based on on NodeZero's PEN test platform, refer to Consulting Services for NodeZero's PEN Test Products.

Stealth Penetration Security Assessment Services
Stealth intrusion checking is a key part of any overall network security plan. Progent's security professionals can run extensive intrusion checks without the awareness of your organization's internal network support resources. Stealth penetration testing shows whether existing security defense tools such as intrusion detection alerts and event log analysis are correctly set up and actively monitored. Progent can implement continuous autonomous PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, missing patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks common to modern versions of ransomware. Get additional information about Progent's Stealth Penetration Testing Services.

Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight series of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge technologies packaged within one agent accessible from a single control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate attention. Progent's consultants can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup
Progent has partnered with advanced backup technology vendors to produce ProSight Data Protection Services, a family of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and track your backup processes and allow non-disruptive backup and rapid restoration of vital files/folders, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss caused by equipment failures, natural calamities, fire, malware such as ransomware, human mistakes, ill-intentioned employees, or software bugs. Managed backup services in the ProSight DPS selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can help you to identify which of these fully managed services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more details, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Android, and other personal devices. With 2FA, whenever you sign into a protected online account and enter your password you are asked to verify your identity on a unit that only you have and that uses a separate network channel. A broad selection of devices can be used as this second means of ID validation including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate several validation devices. For details about Duo two-factor identity authentication services, go to Duo MFA two-factor authentication (2FA) services for an at-home workforce.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's security engineers offer world-class consulting support in key facets of network security including:

Vulnerability Audits and Security Compliance Assessment
Progent offers experience with security auditing tools such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive network tests to uncover potential security gaps. Progent has broad skills with these utilities and can help you to understand assessment results and react appropriately. Progent's security consultants also can perform web application validation and can conduct expert evaluation of corporate-wide security to determine your organization's compliance with key worldwide security specifications such as HIPAA, NIST, and ISO 17799. Also, Progent can assess the effectiveness of your wireless protection including stationary wireless equipment as well as mobile devices. Read more information concerning Progent's Security Vulnerability Audits and Security Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide world-class technical expertise for Cisco's complete family of protection and Virtual Private Network products such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Read more information concerning Cisco Protection, Virtual Private Network and Aironet Wireless Support.

Other Firewall and Virtual Private Network (VPN) Solutions
In addition to being expert in a wide array of security technologies available from Microsoft and Cisco, Progent can provide businesses of all sizes expert consulting for products from other important firewall and VPN vendors. Progent's engineers offer:

CISM Security Support Services
Certified Information Security Manager Experts for Philadelphia PennsylvaniaCertified Information Security Manager defines the fundamental skills and worldwide standards of performance that information security managers are expected to master. It provides business management the assurance that consultants who have been awarded their certification have the experience and knowledge to provide efficient security administration and consulting support. Progent can offer a CISM support professional to help your enterprise in key security areas including data protection governance, risk assessment, information protection program control, and incident response management.

Find out additional details about Progent's CISM Security Support Expertise.

CISSP Security Support Services
CISSP Certified System Security Professionals for Philadelphia PennsylvaniaProgent's CISSP experts are cybersecurity engineers who have earned CISSP status through verified professional work, extensive study, and exhaustive examination. CISSP Certification recognizes mastery of an international standard for IT security. American National Standards Institute has given the CISSP status official recognition in the field of information security under ISO/IEC 17024. Fields of expertise included under CISSP include security administration procedures, security design and models, connection control methodology, applications development security, business processes security, physical security, cryptography, communications, network security, and disaster recovery planning.

Get additional details concerning Progent's CISSP Support Services.

CISSP-ISSAP Premier Consultants for Secure System Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Philadelphia PennsylvaniaProgent's ISSAP Certified cybersecurity experts have been awarded ISSAP status as a result of thorough examination and significant experience. field experience with network security architecture. ISSAP consultants have acquired comprehensive understanding of access control mechanisms and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can help your business with all aspects of secure network architecture.

Find out the details concerning Progent's ISSAP Accredited Protected Network Architecture Consulting Services.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to follow modern system security engineering theory and processes in system development, evaluate system security designs according to security engineering leading practices, produce cohesive system designs that incorporate compliant cybersecurity features for all critical system functions, define effective design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend practical security models that balance your operational requirements with your company's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Professional Services
Certified Information Systems Auditor (CISA) Consultants for Philadelphia PennsylvaniaThe Certified Information Systems Auditor (CISA) credential is a prestigious achievement that represents mastery in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an exhaustive examination administered by the ISACA professional group. Progent offers the expertise of a CISA-Certified security engineer trained to assist companies in the fields of IS audit services, information technology governance, systems and architecture planned useful life, information technology service delivery, protecting information assets, and disaster recovery preparedness.

Read additional information about Progent's Certified Information Systems Auditor Consulting Expertise.

CRISC-certified Network Risk Mitigation Specialists
CRISC-certified Risk Engineers for Philadelphia PennsylvaniaThe CRISC certification program was initiated by ISACA to verify an IT professional's ability to design, deploy, and support IS controls to mitigate risk. Progent offers the services of a CRISC-certified engineer to assist your company to develop and execute a business continuity or disaster recovery plan that follows industry best practices promoted by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines. Progent's network risk management expertise is a good fit the services available from Progent's CISA-Premier security engineers for impartially auditing your IT management design and also with the services of Progent's CISM-certified support professionals for implementing security policies and procedures.

Get more details concerning Progent's CRISC-certified Network Risk Mitigation Services.

GIAC (Global Information Assurance Certification) Consulting Services
Security Consultants with GIAC (Global Information Assurance Certification) for Philadelphia PennsylvaniaGIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security professionals. GIAC's mission is to verify that a certified security consultant possesses the skills necessary to deliver support in critical categories of system, information, and application software security. GIAC certifications are recognized by businesses and institutions around the world including United States National Security Agency (NSA). Progent can provide the help of certified security engineers for any of the network security disciplines addressed within GIAC certification topics such as auditing security systems, incident handling, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Learn additional details about Progent's GIAC Information Assurance Services.

Depend on Progent for Network Security Help
If your company is situated in Philadelphia Pennsylvania and you want computer security engineering help, telephone Progent at 800-993-9400 or visit Contact Progent.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
(717) 999-2880 Harrisburg Network Support Services
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
(484) 656-7222 Allentown Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
(267) 592-4430 Philadelphia Network Support Services



© 2002-2026 Progent Corporation. All rights reserved.