Enlarging your at-home workforce may have a significant effect on IT architecture, cybersecurity, and company processes. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Petaluma organization to pick the appropriate technologies and follow leading practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and returns top business value. Progent offers support services ranging from on demand expertise for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Petaluma, California companies to with any aspect of creating a high-performing remote work ecosystem by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, security and compliance, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required for a remote workforce can be particularly complicated if you have to manage a combination of worker-owned hardware like desktop computers and notebooks, Internet routers, and Wi-Fi APs from different manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering online help for both outdated and current IT products in remote office venues allows you to make efficient use of your available infrastructure and provides you with fast access to top-tire consultants for making essential updates. Services available from Progent to assist you to implement a productive work-at-home ecosystem include:

  • VPN technology allows you to create a secure connection for authorized at-home workers to use IT assets situated at your corporate datacenter or in the cloud. Progent's consultants can help you to deploy and maintain VPN connections between your at-home workforce and your various IT resources by providing online VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to set up Cisco's AnyConnect software to provide secure VPN tunneling for a broad range of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to view and interact with a data center PC's desktop. This technology gives IT managers significant control over the computing ecosystem of at-home employees and offers them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewalls. Progent offers expert remote consulting for configuring home routers from all major vendors. See router integration support from Cisco-certified experts.
  • Home Wireless networks, often shared by an entire household and visitors, are commonly used by at-home employees to access their Internet router for work. This can cause throughput as well as cybersecurity problems. Progent can assist you to resolve these issues by delivering expertise that include Aironet configuration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti WiFi access point setup help.
  • Internet connectivity methods affect the performance and availability of connections between telecommuters and the company network. Vital processes might require backup Internet access in case the normal connection breaks. Progent can provide guidance for identifying service providers, selecting appropriate bandwidth and data volume packages, and setting up fault-tolerant Internet connections. See Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Petaluma, California organization, phone 1-800-993-9400 or visit Contact Progent.